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Customer Relationship Officer

2 weeks ago

Chennai Tamil Nadu, India DeTect Technologies Full time

Build expert, dynamic knowledge of the company’s products and services
- Conduct research with available resources to satisfy customer inquiries
- Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
- Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
- Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
- Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review

**Job Types**: Full-time, Permanent

Pay: ₹19,634.93 - ₹32,669.34 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)

Work Location: In person