Tele Caller Executive

6 days ago

Lower Parel Mumbai Maharashtra, India KayComm Services Pvt Ltd Full time

Conducting surveys and writing reports based on customer feedback on products and services.
- Resolving customer issues brought to your attention. Relaying extensive product information to customers.
- Conveying customers’ feedback to the team.
- Fixing appointments according to the convenience of clients and customers.
- Possessing the knowledge and ability to improve customer service of the organization.
- Creating a pleasant work environment for customer service professionals.
- Dealing with customer issues and churning out an easy-to-follow solution
- Handling customer concerns and complaints in a timely manner
- Establishing a positive rapport with all clients and customers in person or via phone

Skills & Qualification:

- A Bachelor’s degree or HSC Passed
- Excellent interpersonal and written and oral communication skills.
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Computer skills compulsory (Word, Excel)

Schedule:

- Day shift
- Fixed shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Telecaller: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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