CRM & Loyalty (Mumbai Location)

1 week ago

Mumbai, India Paytm Full time

About Us: MobiQuest is a PAYTM Company and was founded in August 2008. The company uses the mobile device to create the largest ecosystem of performance advertising, last mile data capture and data analytics in both digital and offline world.

About the team:
Mobiquest (Paytm m’Loyal)is a self serve mobile loyalty, data analytics & precision marketing platform that beautifully combines the use of mobile technology, coupled with web based CRM and visual analytics to produce amazing business results for retail brands. The ease of deployment, hassle free SAAS model and fanatic functionality makes it the most desirable tool for marketers to drive huge ROI on their marketing ideas / campaigns / budgets.

About the role:
To work with the business to understand and manage Loyalty Programs being run for the Clients/Brands. Be a recognized expert in program management, marketing processes, review tools & techniques.

Loyalty Program Management

Account Growth & CRM

Loyalty / Campaign architecture and Management

Client Meetings / Presentations

Accompany Sales / Senior Management for Sales Meetings

MOMs, Follow-ups, Ops / technology Coordination

Account Mining and Analytics

Proposals and Documentation Customer Business Ideation, Concept Selling Understanding Loyalty Analytics to drive customer growth Campaign / Promotion ideation across Channels Client troubleshooting / Helpdesk / liasoning to ensure seamless delivery / program management

Internet Research

Any task given by supervisor

Expectations/ Requirements

1+Years Of Exp in Loyalty Analysis

Regression Analysis

Product Analysis

Handling Customer Segmentation and Customer Life cycle

Superpowers/ Skills that will help you succeed in this role:
Loyalty Analytics to drive customer growth Campaign / Promotion ideation across Channels

Education:
MBA

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