CRM & Loyalty (Mumbai Location)

1 week ago

Mumbai, India Paytm Full time

About Us: MobiQuest is a PAYTM Company and was founded in August 2008. The company uses the mobile device to create the largest ecosystem of performance advertising, last mile data capture and data analytics in both digital and offline world.

About the team:
Mobiquest (Paytm m’Loyal)is a self serve mobile loyalty, data analytics & precision marketing platform that beautifully combines the use of mobile technology, coupled with web based CRM and visual analytics to produce amazing business results for retail brands. The ease of deployment, hassle free SAAS model and fanatic functionality makes it the most desirable tool for marketers to drive huge ROI on their marketing ideas / campaigns / budgets.

About the role:
To work with the business to understand and manage Loyalty Programs being run for the Clients/Brands. Be a recognized expert in program management, marketing processes, review tools & techniques.

Loyalty Program Management

Account Growth & CRM

Loyalty / Campaign architecture and Management

Client Meetings / Presentations

Accompany Sales / Senior Management for Sales Meetings

MOMs, Follow-ups, Ops / technology Coordination

Account Mining and Analytics

Proposals and Documentation Customer Business Ideation, Concept Selling Understanding Loyalty Analytics to drive customer growth Campaign / Promotion ideation across Channels Client troubleshooting / Helpdesk / liasoning to ensure seamless delivery / program management

Internet Research

Any task given by supervisor

Expectations/ Requirements

1+Years Of Exp in Loyalty Analysis

Regression Analysis

Product Analysis

Handling Customer Segmentation and Customer Life cycle

Superpowers/ Skills that will help you succeed in this role:
Loyalty Analytics to drive customer growth Campaign / Promotion ideation across Channels

Education:
MBA

  • CRM Executive

    4 days ago

    Mumbai, Maharashtra, India Cafe HR Mumbai Full time

    **Job Title: CRM Executive** **Department**: Sales & Marketing **Location**: Chandivali, Andheri east, Mumbai **Experience**: 1 Year **Pay Range**: ₹15,000.00 - ₹18,000.00 per month **Job Summary** We are seeking a detail-oriented and customer-focused professional to manage our Customer Relationship Management (CRM) system. The role involves...

  • Loyalty & CRM Manager

    7 days ago

    Mumbai, Maharashtra, India My Own Eco Energy Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Company Description At MEE, we have always believed in the importance of building a great organization culture . Our Company and brand is all set to become the largest brand in the Fuel Business . We have high aspirations for the future and acquiring the right talent is paramount. We believe in being performance driven through the lens of humanity.Our...

  • Assistant Manager-Loyalty

    12 hours ago

    Mumbai, India Starbucks Full time

    Assistant Manager-Loyalty Location: Mumbai, IN Job Summary and Mission: Tata Starbucks considers loyalty program, data analytics & CRM insights core to driving its business in India and across the world. This role will require to support in managing My Starbucks Rewards loyalty program, platform extensions – the Mobile App being a key platform and digital/...

  • CRM (Jewellery Industry)

    2 weeks ago

    Mumbai, Maharashtra, India leedhrservices Full time ₹ 3,65,576 - ₹ 4,32,690 per year

    Job Description: CRM Manager - Jewellery Industry (Mumbai Location)Role SummaryThe CRM Manager will be responsible for developing, implementing, and managing all Customer Relationship Management strategies and initiatives for the company's retail jewellery operations in Mumbai. This strategic role is crucial for enhancing customer retention, driving loyalty...

  • Loyalty Campaign Manager

    2 weeks ago

    Mumbai, Maharashtra, India Shoppers Stop Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the RoleThe Manager / Sr Manager – Loyalty will be responsible for executing loyalty campaigns, managing stakeholder relationships, and leveraging analytics to enhance customer engagement.ResponsibilitiesCampaign Management & CRM Execution:Drive repeat sales and member retention through First Citizen Club loyalty initiatives.Segment customer cohorts...

  • Assistant Manager-Loyalty

    2 weeks ago

    Mumbai, India Starbucks Full time

    Job Description Job Summary and Mission: Tata Starbucks considers loyalty program, data analytics & CRM insights core to driving its business in India and across the world. This role will require to support in managing My Starbucks Rewards loyalty program, platform extensions - the Mobile App being a key platform and digital/ technological enhancements on...

  • CRM Strategist

    1 week ago

    Mumbai, India VML Full time

    Role : CRM Strategist (Freelancer) Location : Mumbai Duration: 2 months About Us: 'VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to...

  • CRM Strategist

    1 week ago

    Mumbai, India VML Full time

    Role : CRM Strategist (Freelancer) Location : Mumbai Duration: 2 months About Us: 'VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to...

  • CRM Strategist

    1 day ago

    Mumbai, India VML Full time

    Role : CRM Strategist (Freelancer) Location : Mumbai Duration: 2 months About Us: 'VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to...

  • CRM Strategist

    2 weeks ago

    Mumbai, Maharashtra, India VML Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role: CRM Strategist (Freelancer)Location: MumbaiDuration:2 monthsAbout Us:'VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our...