
Customer Repair Representative
3 days ago
Responsible for coordinating and interfacing with customers, suppliers, other departments and roles within the NOV. Responsible for the creation and sending of quotation activities and processes. Responsible for customer purchase order receiving processes and communicating between NOV and clients in order to ensure good customer satisfaction.
**_Repair Department Primary Responsibilities: _**
- Track all inquiries for quotations upon customer contact and equipment arrival at the inbound equipment.
- Contact customers to define the necessary scope of work.
- Create, revise and update Quality Plans as needed.
- Carry out credit limit checks, and ensure customers are not on black or watch log lists by using the Global Compliance System.
- Work on difficult issues regarding client complaints and other issues.
- Work closely with department managers on updating projects for customer requirements.
- Creation and control of quotes according to customer needs by successfully following the completion of the Contract Review and communicate with customers for clarification.
- Submit all incoming customer service orders within the Enterprise Resource Planning "ERP" so the project can be properly carried out to avoid delays and unexpected issues.
- Ensure that all required outside vendors quotes can be received in a timely manner, which will allow us to ensure expected profit margins are in line with customer expectations. This will also ensure deadlines and the conclusion of service is achieved within the timeframe outlined.
- Responsible for revising and adjusting quotes.
- Communicate with the customer regularly reporting progress of all jobs in order to keep them properly informed.
- Identify potential improvement opportunities within the applicable systems and work with relevant departments on such improvements.
- Liaise with customer and IVB about approved ITP/Quality Plans making sure the pre-defined scope of work is reviewed and approved by all parties.
- Pursue continuous improvement in its own activities and operations.
Comply with all NOV Company policies and procedures established by the Quality Management System, HSE, as well as all other corporate guidelines.
-
Repair Technician
4 days ago
Poonamallee, Chennai, Tamil Nadu, India Micro Precision Calibration Full time**Job Overview** **Key Responsibilities** - **Repair & Maintenance**: Diagnose and repair electronic, mechanical, and precision instruments. - **Troubleshooting**: Identify technical issues, determine the root cause, and implement effective solutions. - **Testing & Calibration**: Use diagnostic tools and procedures to ensure equipment meets performance...
-
Order & Repair Executive
1 week ago
Chennai, Tamil Nadu, India Lalithaa Jewellery Mart Ltd Full timeJob Role: Handle customer orders and coordinate repair requests. Maintain records of incoming and outgoing items. Collaborate with internal teams and showroom to ensure smooth operations. Ensure timely delivery of repaired items. Follow up with branches/vendors regarding service status. **Requirements**: Must have Jewellery industry experiences. Minimum...
-
Sic - Repairs & Service
4 days ago
Coimbatore, Tamil Nadu, India Lakshmi Machine Works Full timeOrg Structure - CBD - Repair Service - Job posted on - Feb 27, 2025 - Employee Type - Staff - Experience range (Years) - N.A **SIC - Repairs & Service** **Purpose of the Role** 1. Achieve Repair Service Turnover as per Business Plan 2. Deliver Repair Service Items as per Commitment 3. Enrollment of Customers under Fast Track Support (FTS) to Achieve...
-
Technician, Repair
1 week ago
Anna Nagar, Chennai, Tamil Nadu, India Maui Jim Sunglasses Full timeAt Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential,...
-
Repair Specialist – Jewellery
8 hours ago
Gandhipuram, Coimbatore, Tamil Nadu, India SHRI ARTHI JEWELLERY Full time ₹ 18,000 - ₹ 3,00,000 per yearJob Summary:The Jewellery Repair Specialist is responsible for restoring, repairing, and maintaining a wide range of jewellery pieces, ensuring exceptional craftsmanship and quality standards. The role demands expertise in handling precious metals, gemstones, and intricate designs with precision and care to meet customer expectations.Key...
-
Customer Service Representative
3 days ago
Chennai, Tamil Nadu, India Teambest theratronics Asia pvt ltd Full timeCustomer Service Representative (CSR) is responsible for providing customer support, resolving issues, and answering inquiries to ensure customer satisfaction and loyalty, according to Indeed. CSRs act as a liaison between the company and its customers, handling a variety of tasks to maintain a positive customer experience **Job Types**: Full-time,...
-
Full Time Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 1,50,000 - ₹ 2,00,000Customer Service Representative OpportunityWe are seeking a Customer Service Representative to join our team on a permanent basis in Chennai. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service.Key Responsibilities:Deliver positive client experiences through effective communication, issue...
-
Coimbatore, Tamil Nadu, India SOLE FITNESS SINGAPORE Full time**GYM EQUIPMENT AND FACILITY MAINTENANCE AND REPAIR TECHNICIAN** Sole Fitness is committed to providing services that support people’s total well-being. The owners, staff, trainers, and instructors represent a group of hard-working, dedicated individuals who enjoy a collegial, team-based environment. Most staff are involved in interrelated activities that...
-
Customer Service Representative
4 days ago
Chennai, Tamil Nadu, India TNQ TECHNOLOGIES PRIVATE LIMITED Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...
-
Customer Service Representative
7 days ago
Chennai, Tamil Nadu, India ACE INFOTEXiS PVT.LTD . Full timeUrgently Requires a Customer Services Representative CTC: Rs.20000 - Rs.27000 Per Month Location: Chennai, Tamil Nadu Qualification: Any Graduate Experience: 1 - 2 Years Of Experience **Skills**: - Experience into Freight Forwarding / shipping / CHA set up managing customer service - Should be known to International shipments (exports & imports) -...