
Customer Service Voice/non-voice
6 days ago
Customer Care Executive - Work from Home/Office job anywhere in India
Minimum 12th / HS pass.
Good communication skill in English & Hindi/Bengali
Desktop/Laptop required for work from home job.
Job description
INR 10000 for Fresher and INR 17000 CTC for BPO Experience
Bpo Voice Inbound
Roles and Responsibilities - Process Inbound
Customer Service Responsibilities
Resolving customer complaints brought to your attention.
Manage large amounts of incoming & Outbound phone calls
Identify and assess customers needs to achieve satisfaction
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Ability to multi-task, prioritize, and manage time effectively
*Details will be provided on discussion.
**Salary**: ₹10,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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