Customer Service Voice/non-voice

6 days ago


Kolkata, India CareerLand Consultant Full time

Customer Care Executive - Work from Home/Office job anywhere in India

Minimum 12th / HS pass.

Good communication skill in English & Hindi/Bengali

Desktop/Laptop required for work from home job.

Job description

INR 10000 for Fresher and INR 17000 CTC for BPO Experience
Bpo Voice Inbound
Roles and Responsibilities - Process Inbound
Customer Service Responsibilities

Resolving customer complaints brought to your attention.
Manage large amounts of incoming & Outbound phone calls
Identify and assess customers needs to achieve satisfaction
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Ability to multi-task, prioritize, and manage time effectively

*Details will be provided on discussion.

**Salary**: ₹10,000.00 - ₹17,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



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