Process Associate- Life Insurance Claims

2 days ago

Gurugram Haryana, India Genpact Full time

Ready to shape the future of work?_
- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges._

**_ _**
- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._

**_ _**

**_ _**
- In this role, you will be responsible for Data Entry of Information related to personal details, provider details, invoice information, procedure & impairment codes_
- Responsibilities_
- _Validation of information entered by indexer_
- _Check & Select accurate Pre-authorization_
- _Identify duplicate Claims and take appropriate action_
- _Reading & taking appropriate action on Alerts related to Members & providers._
- _Referring case to calling team for further information_
- _Looking after Policy & Non-Policy messages_
- _Interpreting, analyzing & further investigating the Policy messages on various tools like support point, info site etc._
- _Referring cases to various department like HCS, TMT, Triage after adjudication as and when required_
- _Identify Front End Savings by investigating claims to Identify any over charge, ineligible chargers, contract compliance, Provider or Member Fraud_
- Qualifications we seek in you_
- Minimum qualifications_
- _Any Graduate except technical_
- _Freshers are eligible_
- Preferred qualifications_
- _Good knowledge of healthcare & medical terminologies_
- _Eye for detail & investigative skills_
- _Good interpretation & comprehension skills_
- _Proven experience_
- Why join Genpact?_
- _Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- _Make an impact - Drive change for global enterprises and solve business challenges that matter_
- _Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities_
- _Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- _Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
- Let’s build tomorrow together._

**_ _**
- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jul 9, 2025, 8:27:51 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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