Internal Job Posting

4 days ago

Mumbai Maharashtra, India WTW Full time

**Description**:
Roles

Primary responsibilities include the following:

- Deliver superior, consistent project management for assigned clients.
- Develop and manage project plans and budgets involving multiple workflow streams and client teams.
- Serve as the day-to-day project lead, ensuring the progress of the team against established objectives, budget, timeline, deliverables, and quality standards.
- Serve as primary contact to stakeholders on delivery of services.
- Develop a trusted advisor relationship with stakeholders through effective communication and efficient, quality execution of projects.
- Contribute to the development of new tools and approaches.
- Identify opportunities to enhance quality and/or improve processes to reduce costs.
- Leverage resources to produce quality deliverables on time and within budget.
- Prioritize and organize work daily according to business priorities.
- Manage workforce efficiently through peaks and troughs in the business cycle.
- Develop good understanding of the technical aspects of the process.
- Facilitate smooth knowledge transfer within the team via well documented and updated training materials.
- Develop technical training expertise within the team.

**People Management / Development:

- **
- Provide direction and guidance to the team on a day-to-day basis.
- Set objectives for direct reports and conduct regular appraisals.
- Communicate regularly with team members via team meetings.
- Manage and delegate work fairly and effectively within the team.
- Develop individuals to their full potential.
- Identify and develop leadership qualities in individuals and groom them for the next level.
- Responsible for managing attrition and absenteeism in the team.

Undertake succession planning for critical roles in the team.

**Experience**:

- Minimum 2+ years of experience of leading and managing team with technical skills and performance management.
- Successfully managing multiple projects and producing quality deliverables on time and within budget.
- Retirement work experience preferred.
- Overall experience of 10+ years

**Skills**:

- Advanced proficiency in Microsoft Office (Word, Excel, and PowerPoint).
- Detail oriented.
- Ability to ask the right questions and seek help where appropriate, good problem-solving ability.
- Sense of accountability; owning one’s work and taking pride in it
- Ability to organize, set priorities, work independently and complete multiple projects within established deadlines.
- Strong written and verbal communication skills and a demonstrated ability to interact with colleagues at all levels.
- Strong client service orientation
- Strong analytical and interpretational skills including ability to draw conclusions and identify trends from data in a logical, systematic way.
- Strong leadership qualities

**Eligibility Criteria**
- Not on written warning for behaviour or performance within the last 12 months
- Performance rating: Rating of 2|3, 2|4,3|3,3|4, 4|3, 4|4, 5|3, 5|4 in latest performance review cycle
- Minimum tenure of 24 months in current role

**Qualifications**:

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