Post

10 hours ago

Mumbai Maharashtra, India Artha Energy Full time

**Location**:Mumbai, Maharashtra

**Job Summary**:
**About the Company**:
Artha Energy Resources is a developer and owner of Solar Energy Projects. The organisation provides IPP solutions, EPC and O&M solutions to C&I customers across 17 states in India.

**Key Responsibilities**:

- Oversee the full post-sale lifecycle of C&I solar projects, from contract execution to final system commissioning
- Monitor project timelines and key milestones, ensuring updates are accurately reflected in our internal software.
- Support BD Team after the sale for providing seamless project execution and responsive experience.
- Bank Guarantee (BG) creation & coordination knowledge
- Prepare and issue client invoices with the help of Accounts team in accordance with project progress and contractual terms.
- Track client payments, ensuring timely receipt as per agreed terms, and proactively follow up on outstanding balances.
- Collaborate with the different departments to resolve any discrepancies related to billing or payments.
- Strongly follow-up & coordination on payments with the internal team on daily basis.
- Keep customer records, project files, and compliance logs updated and accessible.
- Identify and escalate any issues or delays to the relevant departments to mitigate risk and maintain project momentum.
- Proactively address and resolve conflicts or challenges that may arise during the project lifecycle, ensuring alignment with client expectations and company standards.

**Qualifications**:

- Bachelor’s degree preferred or equivalent work experience.
- 2-5 years experience in project coordination, customer service experience in solar or renewable energy is a plus.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication.
- Proficiency in project management tools and CRM software.
- Ability to work independently and collaboratively in a fast-paced environment.


Skills: crm software billing project coordination communication customer service solar sales cordinator project management tools post-sales abg project
- pbgdocumentation

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