Front Office Executive

1 week ago

Goa Goa, India Roswalt Realty Full time

Guest Reception: Greet guests warmly, handle check-ins and check-outs, and ensure a seamless arrival and departure experience.

Reservation Management: Manage room bookings, cancellations, and updates in the hotel’s reservation system.

Guest Assistance: Address guest inquiries, provide information about hotel services, and assist with special requests.

Telephone Handling: Answer calls professionally, handle inquiries, and direct calls to appropriate departments.

Payment Processing: Handle billing, process payments, and maintain accurate financial records.

Complaint Resolution: Address and resolve guest complaints promptly to ensure satisfaction.

Coordination: Communicate with other departments (housekeeping, maintenance, etc.) to meet guest needs and maintain smooth operations.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Application Question(s):

- Are you an Immediate Joiner?

**Experience**:

- total work: 2 years (preferred)

**Location**:

- Goa, Goa (required)

Work Location: In person

Application Deadline: 31/01/2025
Expected Start Date: 29/01/2025

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