Front Office Executive

**JLL empowers you to shape a brighter way**.

**Front Office Executive**

**I**

A **front office executive**plays a crucial role in the administrative staff. They are often the **first point of contact**in an office and provide essential support to the entire organization. Here are some key aspects of their job:
**What Job Involves**:
**Welcome Customers**:

- Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer.

**Provide Service**:

- Known for their helpfulness and knowledge of the facility, front office executives’ direct people where to go.
- For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage.
- Closely working with all EA’s for visitor management

**Answer Phones**:

- Front office executives handle incoming calls, providing basic information such as hours of operation or directions.
- They also direct other inquiries to the appropriate staff member.

**Help with Security**:

- Positioned where people arrive and leave, front office executives act as the “eyes and ears” of the facility.
- They monitor who is coming and going and report anything suspicious.

**General Office Upkeep**:

- Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling.
- Coordinate with vendors for delivery like flower vendor/Stationery vendor
- Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting.

**Feedback Surveys**
- Sharing feedback survey forms to the host & maintain the data as desired.

**Reports**
- Maintaining stationery trackers, issuance/Consumption & Requisition.
- Daily event tracker
- Visitor management & tracker
- New Hire Orientation setup’s coordination & tracker

**Mail Room Operations (Need Base)**
- Requisition and inventory of Stationery and Medicines
- Overseeing mail room operations like printing, shredding and courier services
- Responsible for monthly servicing of shredder machines
- Maintaining monthly consumption records for Stationary Processing of courier services bills by the 5th of each month post verifying the cost bifurcation sheet

Mastery in the field

You should have earned an experience of more than 2 years in Front office. This profile will be working in shifts, shift timings : 6:30 am till 3:30 am/ 2pm to 11 pm) on rotational basis. Drop from office will be given in case working in 2pm shift. This profile will be required to work 6 days in a week.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

**Location**:
On-site -Mumbai, MH

**Scheduled Weekly Hours**:
48

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For additional details please see our career site pages for each country.

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