Servicenow Architecture Cmdb

4 days ago

Bengaluru Karnataka, India Xanika Infotech Full time

**Job title: ServiceNow Architect**

**Location: Bangalore**

**Work Mode: On site**

**Work Requirement: 5PM - 2AM**

**Responsibilities**:

- Solution Design Leadership: Lead the architectural design of ServiceNow solutions, ensuring they meet current and future business requirements. Provide guidance on best practices and design patterns.
- Platform Governance: Define and enforce governance policies and standards for ServiceNow development, ensuring consistency and maintainability across the platform.
- Technical Leadership: Act as the technical authority on ServiceNow, providing expertise to both technical and non-technical stakeholders. Mentor and lead a team of ServiceNow developers and administrators. Stay updated with the latest and the greatest of ServiceNow products / features including AI / GenAI capabilities.
- Participate in Proposals / Opportunities : Must be able to work on bids, proposals, and opportunities while contributing to technical solutions in a fast-paced environment.
- Integration Strategy: Develop and oversee integration strategies with third-party systems, orchestrating data flow and ensuring seamless connectivity.
- Service Catalog Optimization: Drive the enhancement and expansion of the service catalog, collaborating with stakeholders to align service offerings with business needs.
- Incident and Problem Management Excellence: Lead and improve incident and problem management processes, including incident categorization, prioritization, and resolution.
- Platform Scalability: Ensure the scalability and performance of the ServiceNow platform by making informed architectural decisions and optimizing configurations.
- Innovation: Stay current with ServiceNow releases and industry trends, identifying opportunities to leverage new features and technologies to improve ITSM and business processes.
- Quality Assurance: Oversee the quality and reliability of ServiceNow solutions, conducting architecture reviews, performance testing, and code quality assessments.
- Documentation and Knowledge Sharing: Promote the creation of technical documentation, including architectural diagrams, system design documents, process flows, and best practices.
- Vendor Collaboration: Collaborate with ServiceNow vendors and partners to leverage their expertise and ensure that the platform remains aligned with industry best practices.

Pay: ₹2,000,000.00 per year

Application Question(s):

- Are you an immediate joiner?

**Experience**:

- Service Now: 8 years (required)
- web Technologies: 8 years (required)

Work Location: In person

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