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Admin & Back Office Executive

2 weeks ago

Kolkata West Bengal, India FBCH Pvt.Ltd Full time

**About Delhi Chai Café**:
Delhi Chai Café, with over 40 operational outlets across India, is a fast-growing tea café franchise chain celebrated for its diverse range of chai blends, cozy nukkad-style ambience, and pocket friendly snacks like pasta, wraps, and burgers. Spanning across pan-India locations, it beautifully blends the essence of traditional Indian tea culture with a contemporary café experience. The brand offers tailor-made franchise models with low investment high, ROI and end-to-end setup support—especially encouraging and empowering women entrepreneurs. Now expanding to Kolkata, we welcome you to be a part of our vibrant and rapidly growing journey

We are looking for a proactive and detail-oriented **Admin and Back Office Executive** to support our daily operations and ensure seamless coordination across departments.

**Key Responsibilities**:
**Administrative and Coordination Support**:

- Handle client communication regarding work progress, site visits, and status updates.
- Share minutes of meetings with clients and the sales team in a timely and professional manner.
- Maintain records of internal approvals, staff attendance, and leave tracking.
- Coordinate office supplies, inventory control, and vendor management.
- Manage day-to-day office administration, including filing, scanning, printing, and documentation.

**Back Office Operations**:

- Make and receive sales-related calls when required, especially during high-volume periods.
- Prepare and maintain office expense sheet on a daily basis.
- Maintain and update employee databases, proper documentation, and other HR-related paperwork.
- Support HR and accounts team with data entry, salary sheet updates, and reimbursement tracking.
- Schedule interviews for internal office hiring and client-side café requirements.

**Coordination & Communication**:

- Serve as a key liaison between the head office, branch teams, and franchise outlets.
- Follow up with vendors, suppliers, and internal departments for timely quotations, deliveries, and task closures.
- Ensure smooth coordination with the sales, accounts, HR, and operations team.

**Required Skills and Qualifications**:

- Graduate in any discipline.
- Minimum **2 years** of experience in administrative or back-office roles.
- **Fluent in English and Hindi** (spoken and written).
- Proficient in **Microsoft Office Suite** (Word, Excel, Outlook).
- Strong interpersonal, organizational, and time management skills.
- Ability to handle multiple priorities with accuracy and attention to detail.
- High level of discretion and confidentiality in handling sensitive information.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (required)
- English (required)

Work Location: In person