Trainee - Parts Coordinator

1 day ago

Navi Mumbai Maharashtra, India Wärtsilä Full time

Trainee - Parts Coordinator-
- Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we - Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
- **Your responsibilities for the role include, but are not limited to**:

- Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements-
- Ensure highest level of quality and response time for quotes and orders-
- Ensure quality of spare parts sales documents-
- Actively follow-up the order book-
- Liaise with Sales about the content and terms of the offerings-
- Follow up and communicate parts deliveries information accordingly in a timely manner to customers-
- Follow up with supply chain of parts deliveries according to agreed process-
- Maintain and develop knowledge of customer specific solutions and needs-
- Off hour support for spare parts (24 hr service)-
- Fulfil responsibilities in the assigned expertise and ensure the transfer of knowledge within the teams-
- Use internal network within the expertise to escalate issues that may arise within the expertise-
- Build profitable customer relationships to provide feedback and valuable information. Adhere to the way of working explained during the training period. Work towards Company reputationJob location : Navi Mumbai- At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

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