Operations Executive

1 week ago


Surat Gujarat, India YourHRFolks Full time

**About the Role: This role will require a decision-support mechanism that helps with everything from building and expanding a team, optimizing day-to-day operations to carrying out high-priority initiatives to tackling the most important strategic questions.You are fundamentally shaping how this companyʼs going to be.**

**Key responsibilities**:
**-Coordination with drivers, fleet owners and internal team till delivery**

**-Managing complaints/ escalations while journey management of particular vehicle**

**-Should have experience in vehicle placements follow-up, vehicle tracking & connect with fleet owners, customers, drivers**

**-De-escalation of issues and follow-up issue to closure**

**-Adding trip details in the desktop/phone.**

**-Preparation of Daily MIS for different clients**

**-Handling Customer queries and providing solutions.**

**-Follow up to ensure that appropriate actions were taken on customers' requests**

**-Refer unresolved customer grievances or special requests to Operationsʼ Manager**

**-Extensively calling up and communicating via other media, multiple stakeholders on a daily basis**

**-Calling multiple stakeholders extensively**

**Preferred qualifications**:
**-Efficient in handling and communicating with customers**

**-Ability to listen and active problem-solving skills**

**-Good interpersonal skills, excellent verbal communication & basic written communication**

**-Basic knowledge of Excel**

**-Having prior experience in the transportation industry will be an added advantage.**

**-Knowledge of regional language**

**-Ready to work 6 days a week**

Pay: ₹12,000.00 - ₹18,000.00 per month

Application Question(s):

- Salary range - 12000-20000

**Experience**:

- Total: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



  • Surat, Gujarat, India Shish Global Solutions Pvt. Ltd. Full time

    The Operations Executive is responsible for overseeing and managing the day-to-day operations to ensure efficient and effective business processes - They will work closely with cross-functional teams to optimize operations, improve productivity, and achieve business goals - The Operations executive plays a crucial role in streamlining workflows, managing...

  • Operation Executive

    5 hours ago


    Surat City, Surat, Gujarat, India Notion Online Solutions Pvt. Ltd Full time

    Operations Executive **Location**: **Department**: Operations **Reports To**: Operations Manager **Job Type**: Full-Time **Key Responsibilities**: * Manage day-to-day operations and ensure timely execution of processes. * Coordinate with various departments (e.g., logistics, customer service, vendors) to streamline operations. * Monitor service...


  • Surat, Gujarat, India Dive X Marketing Full time

    Responsibilities:  1.⁠ ⁠Strategic Planning: Develop and implement operational strategies aligned with the company's goals and objectives, ensuring effective execution across all departments.  2.⁠ ⁠Operational Efficiency: Identify opportunities to improve operational processes, streamline workflows, and optimize resource allocation to enhance...


  • Surat, Gujarat, India Pacific Maritime Pvt. Ltd Full time

    Job Title: Transport Operation Executive Company Name: Pacific Maritime Pvt. Ltd. Location: Hazira, Surat Experience: Minimum 1 Year Key Responsibilities: - Coordinate transport operations for import/export cargo. - Ensure vehicle inspections, route planning & timely deliveries. - Handle loading/unloading coordination. - Maintain transport logs &...


  • Surat, Gujarat, India Ethics Group of Companies Full time

    **Designation**: Operations Executive (Shorting Center) **Location**: Surat, Gujarat **Industry**: Sortation Center (Warehouse) **Key Responsibilities**: - Assist in parcel receiving, sorting, and dispatch operations. - Ensure packages are scanned and sorted accurately based on pin codes, routes, and destinations. - Coordinate with inbound and outbound...


  • Surat, Gujarat, India ASSPL - Maharashtra Full time

    Bachelor's degree - Speak, write, and read fluently in English Amazon Operations Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to...

  • Operation Executive

    2 weeks ago


    Surat, India AWADH LOGISTICS Full time

    **Operations Executive Role and Responsibility** - Communicating with executives and upper management regularly - Collaborating with executives and creating operational policies and procedures - Overlooking the daily functions of the business - Creating short and long-term operational goals - Suggesting improvements needed in different operations -...

  • Operations

    2 weeks ago


    Surat, Gujarat, India Busisol Sourcing Full time

    **we want minimum 1 year experience of shipping or freight forwarding - Operations executive** the operations executive job duties include but are not limited to: - Ensure effective liaison with agents and coordinated arrangement of shipments - Negotiate with Forwarder to the lowest best price with comprehensive payment terms. - Approve bookings for...

  • Operations Executive

    2 weeks ago


    Kadodara, Surat, Gujarat, India ethics group of companies Full time ₹ 2,80,000 per year

    Designation: Operations Executive (Shorting Center)Location: Surat, GujaratIndustry: Sortation Center (Warehouse)Key Responsibilities:Assist in parcel receiving, sorting, and dispatch operations.Ensure packages are scanned and sorted accurately based on pin codes, routes, and destinations.Coordinate with inbound and outbound teams for smooth goods...


  • Vesu, Surat, Gujarat, India Rishi Jobs Full time

    **Profile: Domestic Operations Executive** **Experience**:01 to 02 years **Roles**: - Domestic Hotel bookings - Car Transport bookings - English/Hindi Needed **Profile: International Operations Executive** **Experience**:02 to 04 years **Roles**: - Hotel Bookings - Sightseeing bookings worldwide Across Globe - Fluent English -...