Genesys Support

6 days ago

Noida, India NTT Data Services Full time

Responsibilities: - Ensure necessary technical help, develop and support for Genesys Pure cloud implementation. - Expected to liaise with Business users, call center groups for Pure cloud implementation and support. - Participate in business stake holder meetings, orientation and ongoing training of new IT staff. - Coordinate activities with other technical and functional areas as required - Support other team members, removing technical road blocks, and suggest new technical solutions Top 3 Must Haves: - 4-8 years of experience. - Genesys Cloud Architect Development experience in IVR and routing - Integration with external Services - Troubleshooting environment/ API /JSONs Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent Experience as a Desktop/End User Support Engineer Experienced in researching and resolves technical problems of moderate complexity, typically escalated from first line support teams. Experienced documenting, tracking, and monitoring the problem using applicable systems and tools. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Must be passionate about contributing to an organization focused on continuously improving consumer experiences FTE Rate: Junior (2-

  • Genesys Contact Center

    1 week ago

    Noida, Uttar Pradesh, India Devolyt Technologies Private Limited Full time ₹ 1,00,000 - ₹ 1,20,000 per year

    Job TitleGenesys Contact Center (Level – L3)Job LocationReports ToManagerDepartment/OMCNumber of PositionsEducation requirementsAny Graduate;Bachelor's degree in IT or related field is preferredYears of Experience8+ Years in Genesys Contact CenterT LevelT2Soft Skills requirementsExcellent communication and conversation skills (Verbal and Written)Good...

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    5 days ago

    Noida, Uttar Pradesh, India Devolyt Technologies Private Limited Full time

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    6 days ago

    Noida, India NTT DATA Full time

    FTE Rate: Junior (2- ₹ 1,100,000.00 ₹ 1,370,000.00 ₹ 1,900,000.00 Contrctor Hourly Rates : Junior (2- INR 826.07 INR 944.71 INR 1,211.10 **Job Segment**: Cloud, Computer Science, Developer, Technical Support, Testing, Technology

  • Genesys Support

    5 days ago

    Noida, India NTT DATA Full time

    FTE Rate: Junior (2- ₹ 1,100,000.00 ₹ 1,370,000.00 ₹ 1,900,000.00 Contrctor Hourly Rates : Junior (2- INR 826.07 INR 944.71 INR 1,211.10 **Job Segment**: Cloud, Testing, Computer Science, Developer, Technical Support, Technology

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    2 weeks ago

    Noida, India BIG Language Solutions Full time

    Job Title: IT Support / System AdministratorExperience Required: 5+ YearsLocation: Noida(Work From Office)Employment Type: Full-TimeShift: US Shift(Rotational)About the Role________________________________________Job Summary:We are seeking a skilled and proactive IT Support / System Administrator to manage and support the organization's IT infrastructure....

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    1 week ago

    Noida, India BIG Language Solutions Full time

    Job Title: IT Support / System AdministratorExperience Required: 5+ YearsLocation: Noida(Work From Office)Employment Type: Full-TimeShift: US Shift(Rotational)About the Role________________________________________Job Summary:We are seeking a skilled and proactive IT Support / System Administrator to manage and support the organization's IT infrastructure....

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    4 days ago

    Noida, India BIG Language Solutions Full time

    Job Title: IT Support / System AdministratorExperience Required: 5+ YearsLocation: Noida(Work From Office)Employment Type: Full-TimeShift: US Shift(Rotational)About the Role________________________________________Job Summary:We are seeking a skilled and proactive IT Support / System Administrator to manage and support the organization's IT infrastructure....

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    3 weeks ago

    Noida, India BIG Language Solutions Full time

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    4 weeks ago

    Noida, India BIG Language Solutions Full time

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    2 weeks ago

    Noida, India BIG Language Solutions Full time

    Job Title: IT Support / System Administrator Experience Required: 5+ Years Location: Noida(Work From Office) Employment Type: Full-Time Shift: US Shift(Rotational) About the Role ________________________________________ Job Summary: We are seeking a skilled and proactive IT Support / System Administrator to manage and support the organization's IT...