IT Support

2 weeks ago

Noida, India BIG Language Solutions Full time

Job Title: IT Support / System Administrator Experience Required: 5+ Years Location: Noida(Work From Office) Employment Type: Full-Time Shift: US Shift(Rotational) About the Role ________________________________________ Job Summary: We are seeking a skilled and proactive IT Support / System Administrator to manage and support the organization's IT infrastructure. The ideal candidate will be responsible for maintaining servers, network devices, user support, and ensuring system security, availability, and performance. ________________________________________ Key Responsibilities: • Provide technical support to end-users for hardware, software, network, telephony and other IT-related issues (onsite and remote). • Experience with telephony/communication systems (Avaya, Genesys, SIP, WebRTC, Twilio, Zoom, Teams, Cisco). • Strong in troubleshooting, log analysis, and incident management • Administrator and maintain Windows/Linux servers, Office 365, Azure Active Directory, Intune, Azure cloud PC and other enterprise systems. • Monitor system performance and proactively resolve issues to minimize downtime. • Set up and configure laptops, desktops, mobile devices, printers, and other peripherals. • Manage IT assets, perform inventory audits, and maintain documentation. • Ensure data backups are performed regularly and securely stored. • Enforce security best practices and company policies across systems and users. • Collaborate with other departments to implement and support IT solutions. • Maintain and update IT documentation, SOPs, and user guides. ________________________________________ Required Qualifications: • Bachelor’s degree in computer science, Information Technology, or related field. • Experience working with global teams and vendors in a 24x7 support environment • 5+ years of experience in IT support or system administration roles. • Strong knowledge of Windows and/or Linux operating systems. • Hands-on experience with Office 365, Azure Active Directory, Intune policy, M365 admin, DNS, DHCP, and networking fundamentals. • Familiarity with virtualization technologies (VMware, Hyper-V, Azure cloud, AWS) is a plus. • Excellent troubleshooting, diagnostic, and problem-solving skills. • Good understanding of cybersecurity principles and best practices. • Knowledge of ITIL practices, SLA management, and escalation frameworks • Strong communication and interpersonal skills. ________________________________________ Preferred Certifications (Optional but advantageous): • Microsoft Certified: Azure Fundamentals / MCSA / MS-900• ITIL Foundation. Think global. Think BIG. Visit us: Linkedin:

  • Technical Support

    2 weeks ago

    Noida, Uttar Pradesh, India Networkkings It Services Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    IT MNC – L1 Technical Support (Intl Voice, Noida)Immediate openings for US process. Req 0–4 yrs exp in Tech/Voice support, VPN, Outlook, Networking. Excellent English (Comm 9/10). Night shifts. Salary 3–5 LPA. Fresher can apply.

  • Customer Support

    2 weeks ago

    Noida, Uttar Pradesh, India Infiniserve IT Solutions Inc Full time ₹ 2,88,000 - ₹ 3,84,000 per year

    Job Title: CXSS Executive (US Sales & Support)Location: Noida & GurgaonSalary: Up to ₹32,000 + IncentivesBenefits:30 km radius cab facilityPerformance-based incentivesCareer growth in international processJob Description:We are hiring CXSS Executives for our US Sales & Support process. The role requires handling international customers via calls, resolving...

  • Team Lead – It Support

    3 weeks ago

    Noida, India Sanganan IT Solutions Pvt Ltd. Full time

    IT Support Team Structure – Microsoft 365 / Azure Location: Noida (or Singapore) WORK FROM NOIDA OFFICE, PLEASE DON'T APPLY IF YOU ARE LOOKING FOR HYBRID OR WORK FROM HOME Note: Immediate Joiner or a max 30-day notice period preferred Position Title: Team Lead – IT Support (Microsoft 365 / Azure) Department: Managed Services & Support Type: Full-time...

  • Customer support expert

    6 days ago

    Greater Noida, New Delhi, Noida, India Pyramid It Consulting Full time ₹ 3,20,000 per year

    Customer Support Experts (Chat Process) Domestic ExperienceLocation: Sector 142, NoidaWork Schedule: 5 days a week | Rotational shifts & week-offsRange: - 30 km max we can consider from office locationNight Shift: Cab facility provided (One Sided)Compensation (CTC): • Domestic :_ 3.2 LPAEligibility: • Education: Graduate preferred • Prior customer...

  • Senior Customer Support Associate

    2 weeks ago

    Noida, Uttar Pradesh, India Infiniserve IT Solutions Inc Full time ₹ 3,84,000 per year

    Job Description: Customer Experience Support Services (CXSS)Experience Required: Minimum 1 year in International Customer Support (Voice) with Upselling experienceKey Responsibilities:Handle international customer queries through calls with professionalism and empathy.Provide accurate information, resolve issues, and ensure high-quality customer...

  • Content Writer

    23 hours ago

    Noida, India Beno Support IT Services Pvt. Ltd. Full time

    Beno Support IT Services Pvt. Ltd. No cabs Salary date by 7th Direct line up JD - Content Writer Expert Excellent writing and editing skills Conducting in depth - research on industry - related topics in order to develop original content. Developing content for blogs,article, product descriptions, social media, and the company website. Assisting the...

  • IT Hardware

    23 hours ago

    Noida, India MAYANKS IT SOLUTIONS Full time

    **Job Category**:Network**Job Type**:Full Time**Job Location**:Noida

  • Team Lead

    3 weeks ago

    Noida, India Sanganan IT Solutions Pvt Ltd. Full time

    IT Support Team Structure - Microsoft 365 / Azure Location: Noida (or Singapore) WORK FROM NOIDA OFFICE, PLEASE DON'T APPLY IF YOU ARE LOOKING FOR HYBRID OR WORK FROM HOME Note: Immediate Joiner or a max 30-day notice period preferred Position Title: Team Lead - IT Support (Microsoft 365 / Azure) Department: Managed Services & Support Type: Full-time Reports...

  • Team Lead – IT Support

    3 weeks ago

    Noida, India Sanganan IT Solutions Pvt Ltd. Full time

    IT Support Team Structure – Microsoft 365 / Azure Location: Noida (or Singapore) WORK FROM NOIDA OFFICE, PLEASE DON'T APPLY IF YOU ARE LOOKING FOR HYBRID OR WORK FROM HOME Note: Immediate Joiner or a max 30-day notice period preferred Position Title: Team Lead – IT Support (Microsoft 365 / Azure) Department: Managed Services & Support Type: Full-time...

  • Team Lead – IT Support

    3 weeks ago

    Noida, India Sanganan IT Solutions Pvt Ltd. Full time

    IT Support Team Structure – Microsoft 365 / Azure Location: Noida (or Singapore) WORK FROM NOIDA OFFICE, PLEASE DON'T APPLY IF YOU ARE LOOKING FOR HYBRID OR WORK FROM HOME Note: Immediate Joiner or a max 30-day notice period preferred Position Title: Team Lead – IT Support (Microsoft 365 / Azure) Department: Managed Services & Support Type: Full-time...