
Operation Executive
5 days ago
**Job Description | Operations Executive**
**Company**: Anytime Invest
**About Anytime Invest**:
Anytime Invest is a one-stop destination offering a wide range of **investment, travel, and financial services**. We believe in delivering **end-to-end customer satisfaction** by providing all essential services under one roof through innovation, efficiency, and exceptional service quality.
**Role Overview**:
**Key Responsibilities**:
**1. Advanced Excel & Reporting**:
- Create, manage, and analyze complex spreadsheets.
- Use advanced Excel formulas and tools for data analysis and operational reporting.
- Draft and manage professional business correspondence.
- Respond promptly and effectively to internal and external communications.
**3. Customer Query Management**:
- Handle customer queries with accuracy, professionalism, and empathy.
- Coordinate with internal teams to resolve issues and ensure customer satisfaction.
**4. MIS Maintenance**:
- Develop and maintain Management Information Systems (MIS) for performance and operational tracking.
- Ensure accuracy, timeliness, and completeness of data in reports.
**5. Operations Coordination**:
- Collaborate with cross-functional teams to streamline processes and improve efficiency.
- Identify gaps and suggest practical operational improvements.
**6. Documentation & Compliance**:
- Maintain accurate documentation of operational processes and customer interactions.
- Ensure adherence to company policies and standard operating procedures.
- Strong proficiency in **MS Excel** (Pivot Tables, VLOOKUP, Data Analysis).
- Excellent written and verbal **communication skills**.
- Knowledge of **CRM systems** or similar platforms (preferred).
- Highly **organized**, with strong multitasking and time management abilities.
- Detail-oriented with a commitment to accuracy and process excellence.
**Experience Required**:
- Minimum **1-2 years** of experience as an **Operations Executive** or in a similar role.
**Perks & Benefits**:
- **Competitive Salary + Lucrative Incentives**:
- Opportunity to work in a **fast-growing, client-focused organization**:
- Supportive and growth-oriented work environment
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹25,000.00 per month
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