Operation Executive

4 days ago

Dwarka Delhi Delhi, India AnytimeInvest Services Pvt. Ltd Full time

**Job Description | Operations Executive**

**Company**: Anytime Invest

**About Anytime Invest**:
Anytime Invest is a one-stop destination offering a wide range of **investment, travel, and financial services**. We believe in delivering **end-to-end customer satisfaction** by providing all essential services under one roof through innovation, efficiency, and exceptional service quality.

**Role Overview**:
**Key Responsibilities**:
**1. Advanced Excel & Reporting**:

- Create, manage, and analyze complex spreadsheets.
- Use advanced Excel formulas and tools for data analysis and operational reporting.
- Draft and manage professional business correspondence.
- Respond promptly and effectively to internal and external communications.

**3. Customer Query Management**:

- Handle customer queries with accuracy, professionalism, and empathy.
- Coordinate with internal teams to resolve issues and ensure customer satisfaction.

**4. MIS Maintenance**:

- Develop and maintain Management Information Systems (MIS) for performance and operational tracking.
- Ensure accuracy, timeliness, and completeness of data in reports.

**5. Operations Coordination**:

- Collaborate with cross-functional teams to streamline processes and improve efficiency.
- Identify gaps and suggest practical operational improvements.

**6. Documentation & Compliance**:

- Maintain accurate documentation of operational processes and customer interactions.
- Ensure adherence to company policies and standard operating procedures.
- Strong proficiency in **MS Excel** (Pivot Tables, VLOOKUP, Data Analysis).
- Excellent written and verbal **communication skills**.
- Knowledge of **CRM systems** or similar platforms (preferred).
- Highly **organized**, with strong multitasking and time management abilities.
- Detail-oriented with a commitment to accuracy and process excellence.

**Experience Required**:

- Minimum **1-2 years** of experience as an **Operations Executive** or in a similar role.

**Perks & Benefits**:

- **Competitive Salary + Lucrative Incentives**:

- Opportunity to work in a **fast-growing, client-focused organization**:

- Supportive and growth-oriented work environment

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

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