Front Office Assistant

10 hours ago

Kalyan, India nif global kalyan Full time

The Front Office Assistant at an NIF Global Kalyan serves as the first point of contact for students, parents, faculty, and visitors. They are responsible for managing reception duties, handling inquiries, assisting with administrative tasks, and ensuring smooth day-to-day operations of the front office.

**Key Responsibilities**:
**1. Reception & Customer Service**:

- Greet and assist students, parents, and visitors in a professional and friendly manner.
- Answer incoming calls, provide relevant information, and direct queries to the appropriate department.
- Handle walk-in inquiries regarding admissions, courses, and institute facilities.

**2. Administrative Support**:

- Maintain student and staff attendance records.
- Assist in scheduling appointments, parent-teacher meetings, and student counseling sessions.
- Manage office supplies and ensure availability for smooth operations.

**3. Student & Faculty Assistance**:

- Provide necessary forms and documents to students and parents.
- Assist students with enrollment, fee payments, and other administrative procedures.
- Support faculty with document processing, printing, and scheduling requests.

**4. Data Management & Documentation**:

- Maintain and update student records, admission forms, and other official documents.
- Keep track of important institute notices, circulars, and event schedules.
- Ensure confidentiality and security of sensitive student and institutional data.

**5. Event Coordination & Communication**:

- Assist in coordinating institute events, workshops, and seminars.
- Display and update institute notices and announcements on bulletin boards.

**Skills & Qualifications**:

- High school diploma or equivalent (Bachelor’s degree preferred).
- Prior experience in front office management, preferably in an educational institute.
- Proficiency in MS Office (Word, Excel, Outlook) and basic office equipment.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Professional appearance and friendly demeanor.
- Ability to work in a fast-paced educational environment.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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