
Front Office Receptionist
3 days ago
As a Front Office Executive, you will be the first point of contact for patients and visitors, representing our institution with professionalism and warmth. Your responsibilities will include:
- Greeting and assisting patients and visitors with a friendly and courteous demeanour.
- Managing the reception area, ensuring it is clean, organised, and always welcoming.
- Scheduling appointments and maintaining accurate records of patient appointments and walk-ins.
- Coordinating patient registration and admissions processes, verifying insurance information, and collecting payments as necessary.
- Providing administrative support to various departments as needed, including data entry, filing, and maintaining office supplies.
- Collaborating closely with medical staff and other departments to ensure smooth patient flow and excellent customer service.
- Upholding confidentiality and privacy regulations in all patient interactions and administrative tasks.
**Requirements**:
- Proven experience as a Front Office Executive, Receptionist, or similar role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills, with the ability to interact effectively with patients, visitors, and staff from diverse backgrounds.
- Strong organisational and multitasking abilities, with attention to detail and accuracy.
- Ability to remain calm and composed in fast-paced environments, with a customer service-oriented mindset.
- Understanding medical terminology and healthcare administrative processes is an advantage.
- Diploma or degree in Business Administration, Healthcare Administration, or related field is preferred.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Rotational shift
**Experience**:
- total work: 2 years (required)
Work Location: In person
Application Deadline: 25/05/2024
Expected Start Date: 01/05/2025
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