Front Office Executive

2 weeks ago


Thane, India Avenue Supermarts Ltd - Dmart Full time

**Front Office & EPABX Management**:

- Handle all incoming calls through the EPABX system, ensuring calls are answered within two rings and routed appropriately.
- Address caller inquiries and escalate complaints to relevant departments as needed.
- Issue outgoing numbers strictly on employee request.
- Visitor & Guest Management:

- Welcome visitors and ensure they receive immediate attention.
- Guide visitors to appropriate departments or personnel.
- Manage issuance of gate passes and coordinate with departments during vendor events.
- Reception Area Management:

- Maintain cleanliness and order in the reception area and meeting rooms throughout the day.
- Coordinate with housekeeping and admin teams to ensure hygiene and upkeep.

**Meeting Room & Mail Coordination**:

- Manage meeting room bookings upon employee request.

**Courier and Dispatch Management**:

- Supervise daily courier operations and track inward/outward dispatches in an Excel log.
- Ensure timely delivery and dispatch of mail, including to internal locations
- Maintain service quality with courier vendors.

**Skills & Competencies**:

- Excellent verbal and written communication skills
- Strong organizational and coordination abilities
- Basic knowledge of MS Office (Excel, Outlook)
- Courteous, proactive, and professional approach
- Ability to multitask and work under pressure
- Familiarity with office equipment and EPABX system

**Job Location**:
Avenue Supermarts P. Ltd. Corporate Office, D-Mart.Plot no - 872 /872 A, Road no - 33, MIDC, Near ESIC Hospital, Wagle Estate, Thane, Maharashtra, 400604

**Walk in interviews From 23rd Sep to 1st Oct, 2025 (Except Saturday & Sunday) From 10am to 5pm**

Age Criteria : 25 years to 40 years

Pay: ₹250,000.00 - ₹350,000.00 per year

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Work Location: In person



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