Financial Operations Associate

**Vacancy Name** Financial Operations Associate - India **Requisition No** VN3905 **Time Type** Full Time **Location** Gurgaon Office **Additional Location** **Country** India **Find purpose in each day while contributing to a workplace revolution SHL, People Science. People Answers** What keeps business finances moving like clockwork? As a **Financial Operations Associate**, you will ensure timely and accurate invoicing for Vocational and B2B orders, maintain precise billing records, and resolve discrepancies swiftly. You’ll handle payments, allocations, and GST compliance while assisting audits and month-end close, partnering with cross-functional teams to keep operations seamless and deliver an exceptional billing experience. A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational. **What You Will Be Doing** - Ensure timely invoicing of Vocational and B2B business orders to support accurate period-end reporting. - Maintain and update billing trackers reports related to vocational and B2B billing and Resolve billing discrepancies and address customer inquiries in a timely manner - Handling customer inquiries: Addressing questions related to Vendor registration, payments, invoice details and GST and Provide balance confirmations to vocational clients on monthly basis. - Manage cash allocation, coordinate refunds, determine correct invoice allocation and Responsible for resolving "stuck" orders within the SHL online system. - Processing and posting payments: Ensuring all transactions are properly recorded and maintained. - Assist with closing duties at month-end, quarter-end, and year-end and Partner with cross-functional teams, including Commercial, Revenue and Tax. - Track and maintain LDC, DSPF (SEZ endorsed invoices) status in accordance with GST regulations. **What We Are Looking For**: **Essential** - Strong grasp of Indian accounting standards & GST/TDS - Familiarity with consumption or usage-based billing models. - Working knowledge of platforms such as Salesforce, Infor, e-invoicing and MS Office. **Desirable**: - Continuous improvement mindset, motivated, positive and flexible in approach to work. - Proactive in identifying issues and potential solutions. - Strong interpersonal, presentation and communication skills. **Get In Touch** **About Us** - We unlock the possibilities of businesses through the power of people, science and technology. - We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation. - When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale. **What SHL can offer you** - Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL) - Employee benefits package that takes care of you and your family. - Support, coaching, and on-the-job development to achieve career success - A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL) - The ability to transform workplaces around the world for others.