Telecaller

6 days ago

Himayatnagar Hyderabad Telangana, India Metrolabs services pvt . ltd. Full time

**Job Title: Telecaller - Customer Support & Product Promotion**

**Location**: Himayathnagar

**Job Type**: Full-time ( Only females)
**Experience**: 0-2 years
**Salary**: 12000-15000

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to prospective and existing customers.
- Handle inbound customer support calls and resolve queries efficiently.
- Explain and promote products and services clearly and convincingly.
- Maintain positive relationships with clients by providing timely updates and support.
- Achieve daily/weekly targets for calls and conversions.
- Update CRM systems with accurate customer and call details.
- Follow up on leads and ensure customer satisfaction.
- Gather customer feedback and report recurring issues to the team.

**Requirements**:

- 12th Pass or any Bachelor's degree.
- Prior experience in telecalling, customer support, or sales is an advantage.
- Excellent verbal communication in [Languages: e.g., English, Hindi, Telugu].
- Good listening skills and patience while handling customers.
- Ability to explain products/services clearly and handle objections.
- Basic computer knowledge (MS Office, CRM tools).
- Positive attitude and team player.

**Preferred Skills**:

- Experience in **client handling** and **product promotions**.
- Ability to work in **targets-based environments**.

**Contact Number** : 1) 7207776419

2) 8247094621

**Job Type**: Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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