Customer Service Associate

**Responsibilities** - Manage website orders and update into internal dashboard - Performing order conformations by contacting customers - Be able to communicate clearly & effectively in English & Hindi in both written and verbal - Assigning orders on shipping portal periodically - Contacting courier partners for Pick up and delivery issues,escalating and...

**Customer Service Representative Duties And Responsibilities** - Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility - Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients - Use the appropriate methods and tools to provide...

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility - Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients - Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough - Meet call...

Designation: Client relation associate Process: Outbound Calls Location: Kolkata, West Bengal Salary Range: INR 15,000 - 16,000 + incentives **Responsibilities**: - Conduct outbound calls to customers who have applied for or enquired about home loan facilities. - Explain loan products, interest rates, and eligibility criteria to potential customers. -...

**Role Description** This is a full-time on-site Receptionist cum Academic Counselor role located in Kolkata. The Receptionist cum Academic Counselor will be responsible for answering phone calls, managing front desk duties, maintaining records, providing customer service, and counseling students on course selection and career...

**Position: Customer Support Associate** **Location**: Work From Office - Kolkata **Shift Timing**: 10:30 PM - 7:30 AM (Night Shift) We are hiring **Customer Support Associates** with strong communication skills and a professional level of English proficiency. If you're committed to delivering excellent customer service and can join immediately, we want to...

The company's expertise spans various industries, allowing it to provide customized, scalable solutions that help clients enhance productivity, streamline processes, and achieve their business objectives. Benda Infotech leverages the latest technologies, including cloud computing, artificial intelligence, and big data analytics, to empower organizations in...

1)Manage large amounts of incoming phone calls 2)Generate sales leads 3)Identify and assess customers’ needs to achieve satisfaction 4)Build sustainable relationships and trust with customer accounts through open and interactive communication 5)Provide accurate, valid and complete information by using the right methods/tools 6)Meet personal/customer...

Urgent hiring for an MNC in Kolkata! ! Desired Profile: Must have excellent communication skills in English (both oral and written) Willingness to work in night shift and join ASAP Both experienced and freshers can apply Other Details: - Process: inbound voice process (US healthcare) - Night shift - Work from office - Salary - 13.5K to 17.5 K inhand...

Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Open new customer accounts - Attract customers by promoting the product and company positively, answering questions and addressing concerns...