Customer Support

1 week ago

Thane, India TEAMWORK SOLUTIONS Full time

**Job Description: Customer Service/Collections Specialist**

**Company**: Leading BPO in Mumbai/Thane

**Location**: Mumbai, Thane

**Shift Timings**: 6:30 PM to 3:30 PM

**Work Schedule**: 2 rotational week offs

**Transport Services**:

- Centralized pick-up and home drop
- Transport reimbursement for Mumbai location.

**Required Experience**:

- Minimum 1 year of experience in international debt collection, customer service, sales, retention, medical billing, or accounts receivable.
- Experience with 3rd Party/Debt Buyers/1st Party Collection is highly preferred.

**Skills**:

- Excellent communication skills in English.
- Strong negotiation and persuasion abilities.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: Up to ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 1 year (required)
- International voice process: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9115895932

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