Servicenow Administrator

1 day ago

Noida Uttar Pradesh, India Cognex Corporation Full time

Job Description

machine vision

include detecting defects, monitoring production lines, guiding assembly robots, and tracking, sorting and identifying parts.
- Cognex serves an international customer base from offices located throughout the Americas, Europe, and Asia, and through a global network of integration and distribution partners. The company is headquartered is located in the US
- We are seeking a skilled ServiceNow Administrator with at least 3 years of experience to work in our Noida, India office on a hybrid schedule - 3 days in the office and 2 remote.
- This person will maintain and enhance our ServiceNow platform through configuration, customization and user support
- Essential Functions:
- Platform Maintenance: Ensure the stability and usability of the ServiceNow platform across production and non-production environments Customization: Develop custom scripts, workflows, and integrations using JavaScript, Web Services, HTML, and CSS- Incident Management: Handle incidents, problems, and change requests related to the ServiceNow platform- Data Management: Manage the Configuration Management Database (CMDB) and ensure data integrity using Discovery or equivalent methods- Upgrades and Patching: Perform regular updates, patches, and code migrations to keep the platform up-to-date- Documentation: Create and maintain process and knowledge documentation for team members and users- User Support: Provide technical support and training to end-users and other stakeholders
- Knowledge, Skills & Abilities:
- Experience: At least 3 years of experience with the ServiceNow platform- Certifications: ITIL certification and ServiceNow Administrator certification are highly desirable- Skills: Proficiency in JavaScript, HTML, CSS, and familiarity with Agile/Scrum methodologies. Knowledge of IT service management (ITSM) and ITIL processes is also important
- Minimum Education and Work Experience Required:
- Bachelor’s degree in Computer Science, Information Systems or a related field is preferred

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