Teller/customer Service

7 days ago

Kakadev Kanpur Uttar Pradesh, India TruelyMarry Full time

**Job Title**: Telecaller/BPO Executive (Female Only)
**Company**: TruelyMarry
**Location**: Kanpur (Work From Office)

**About Us**:
TruelyMarry is a leading matrimonial service dedicated to helping individuals find their perfect life partners. We are looking for enthusiastic and motivated female Telecallers/BPO Executives to join our team and contribute to our mission of connecting people for a lifetime of happiness.

**Responsibilities**:

- Handle inbound and outbound calls to engage with clients effectively.
- Provide detailed information about TruelyMarry services to potential and existing customers.
- Maintain a professional and positive tone during customer interactions.
- Resolve customer queries and address their concerns promptly.
- Record and update customer information accurately in the database.
- Meet daily and monthly targets for calls and conversions.
- Collaborate with the team to improve customer engagement strategies.

**Requirements**:

- **Education**: Minimum graduate in any field.
- **Experience**: Freshers are welcome to apply; prior telecalling or BPO experience is a plus.
- **Skills**:

- Excellent verbal communication skills in Hindi and English.
- Basic computer knowledge and familiarity with CRM tools (preferred).
- Ability to multitask and manage time effectively.
- Polite, patient, and customer-centric attitude.
- **Availability**: Must be willing to work from the office.

**Why Join Us?**
- Friendly and supportive work environment.
- Opportunity to learn and grow in a professional setting.
- Attractive incentives for meeting targets.
- Be part of a company that celebrates milestones and success.

**How to Apply**:
**Join TruelyMarry and help us create love stories every day**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kakadev, Kanpur, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 8303930005
Expected Start Date: 20/11/2024

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