Workplace Experience Coordinator
7 days ago
The Workplace Specialist plays a vital role in ensuring the smooth day-to-day operations of the office in Bangalore by providing administrative support, maintaining an organized and presentable workspace, and assisting employees and management with various tasks.
This role will require 5 days in office.
**Key Responsibilities**:
**Office Organization & Maintenance**
- Serve as the primary point of contact for routine office inquiries and operational needs.
- Manage access cards and office security protocols.
- Oversee daily office operations to maintain a smooth workflow and efficient resource usage.
- Coordinate travel, accommodation, and logistics for employees, including porter services and transportation.
- Support event setup, execution, and cleanup, ensuring seamless coordination of all logístical aspects.
- Maintain cleanliness and presentation of the office, common areas, cafeteria, and restrooms.
- Monitor and replenish office supplies, pantry items, and cleaning materials.
- Assist with minor maintenance tasks and coordinate necessary repairs.
**Administrative Support**
- Assist with filing, photocopying, scanning, and organizing documents to ensure efficient record management.
- Manage incoming and outgoing mail and packages promptly and accurately.
- Anticipate procurement needs and coordinate with vendors to ensure smooth supply chain operations.
- Proactively manage budget and accounting processes for the India team, liaising with the AP team and Deloitte to settle invoices and related requirements.
- Create and maintain Proforma invoices, Work Orders, Delivery Challans, and other essential paperwork.
- Arrange international shipments and handle BOE records, customs documentation, and compliance.
**Employee Support**
- Provide timely assistance to employees for minor tasks and special requests.
- Support office reorganizations or moves, including setting up new workstations.
- Coordinate internal and external meetings and events efficiently.
- Provide logístical support for company activities, including travel arrangements for employees and visitors when needed.
**New Hires and Workforce Planning**
- Manage the complete onboarding process to ensure new hires have a smooth first day experience.
- Facilitate issuance of access cards, employee IDs, and set up necessary system permissions.
- Coordinate workstation setup, including computer and office equipment readiness.
- Introduce new employees to office policies, culture, and team members to aid quick integration.
- Assist in scheduling and coordinating orientation and initial training sessions.
- Provide ongoing logístical support to new hires during their initial weeks, addressing any administrative or operational needs.
**Equipment Management**
- Ensure office equipment such as printers, copiers, and kitchen appliances are functioning properly and stocked with consumables (paper, ink, coffee, etc.).
- Liaise with vendors and external service providers to address maintenance and service issues.
- Maintain accurate records of all physical assets, managing procurement and disbursement according to company policies.
**Health & Safety**
- Maintain hygiene and cleanliness standards throughout the office.
- Promote and adhere to workplace health and safety protocols.
- Assist in emergency preparedness, ensuring first-aid kits are stocked and evacuation procedures are well communicated.
**Team Support**
- Plan and organize team events, off-sites, festival celebrations, annual gatherings, and other employee engagement activities, managing end-to-end logistics.
- Stay attuned to the team’s needs and proactively plan resources accordingly.
- Act as the single point of contact for administrative tasks such as raising purchase orders, verifying expenses, updating internal tools, procuring gifts, awards, and promptly addressing team requests while ensuring compliance with corporate policies.
- Perform ad hoc tasks assigned by management as needed.
**Qualifications**
- ** 5-6 years of experience** in office administration, **facilities, and vendor management**, ideally supporting multiple locations.
- Proven ability to manage end-to-end **office operations**, vendor contracts, and service-level performance.
- Direct experience with **international shipping, customs compliance, and logistics documentation**.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with budgeting, procurement, and basic accounting.
- Strong organizational and multitasking skills with a high level of accuracy and attention to detail.
- Excellent English communication skills - both written and verbal - for professional interaction across internal teams and external partners.
- Ability to work autonomously and proactively in a dynamic, fast-paced environment.
- Willingness to travel regularly to our** Bangalore** office to support office operations.
**Company Statement/Values**:
At NETGEAR, we are on a mission to unleash the full potential of con
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