Pro Receptionist

**Position**: PRO cum Receptionist
**Location**: Gateway Group of Schools, Chennai
**Joining**: Immediate preferred
**Experience**: 2-4 years in front-office, admissions, or public relations roles
**Qualification**: Any graduate (preferably with experience in educational institutions) with good communication skills

**Job Overview**

**Key Responsibilities**

**Front Office & Reception Duties**
- Welcome parents, visitors, and guests with professionalism and warmth.
- Answer phone calls, handle inquiries, and route calls appropriately.
- Maintain a clean and organized reception area.
- Manage appointment scheduling and maintain visitor logs.

**Admissions Management**
- Guide prospective parents through the admission process.
- Follow up on enquiries, schedule campus tours, and maintain communication.
- Maintain accurate records of admissions and ensure proper documentation.
- Coordinate with academic and administrative teams for smooth onboarding.

**Public Relations & Communication**
- Act as the point of contact for external communication and parent interactions.
- Represent the school at public events, education fairs, and meetings.
- Coordinate school promotion activities in collaboration with the marketing team.
- Handle parent queries with empathy, professionalism, and clarity.

**Required Skills & Competencies**
- Excellent verbal and written communication in English is mandatory; regional language proficiency is a plus.
- Strong interpersonal and relationship-building skills.
- Professional demeanor, positive attitude, and ability to multitask.
- Prior experience in school admissions or customer-facing roles is an added advantage.

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Receptionist: 1 year (required)
- Admission officer: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 16/06/2025