Front Office Executive

2 days ago

Bengaluru Karnataka, India Even Healthcare Private Limited Full time

**Role Summary**:
As a Front Office Executive / Receptionist at Even Clinics, you will be the first point of contact for patients and visitors. Your role is essential in ensuring a smooth, welcoming experience from the moment patients walk in. You will be responsible for greeting patients, managing their appointments, ensuring timely service delivery, and handling various administrative tasks, including documentation for healthcare providers who refer patients. This role requires excellent communication skills, a positive attitude, and the ability to multitask efficiently in a fast-paced environment.

**Key Responsibilities**:

- Greet patients and visitors warmly upon their arrival, ensuring a friendly and professional first impression.
- Manage patient check-in and check-out procedures, including collecting necessary documentation and information.
- Schedule, confirm, and manage appointments for GP consultations and radiology services.
- Ensure that patients are seen in a timely manner and follow up to ensure smooth service delivery.
- Coordinate with healthcare providers, ensuring that referred patients’ documentation is accurately handled and processed.
- Maintain patient records and assist in the preparation of medical reports when necessary.
- Provide information about clinic services and guide patients through the necessary steps for their visit.
- Ensure that the clinic’s front desk area is well-organized, clean, and stocked with required materials.
- Handle administrative tasks, including filing, faxing, and managing clinic paperwork.
- Support the clinical team with any necessary administrative functions to improve patient care and clinic efficiency.

**Qualifications & Skills**:

- High school diploma or equivalent (a degree or certification in hospitality management) or related fields is a plus).
- Previous experience in a front-office or receptionist role, preferably in a healthcare/hotel setting.
- Excellent communication skills and a patient-friendly attitude.
- Strong organizational skills with the ability to handle multiple tasks simultaneously.
- Proficiency in using office software (e.g., MS Office) and experience with appointment scheduling systems.
- Attention to detail and ability to maintain accurate patient records.
- Ability to stay calm and composed under pressure in a busy environment.
- Knowledge of medical terminology and familiarity with radiology services is a plus.
- Strong interpersonal skills and the ability to work well with patients, healthcare providers, and clinic staff.

**Why Join Us?**
- Be a part of a respected chain of diagnostic clinics that prioritize patient care.
- Work in a modern, well-equipped healthcare setting.
- Collaborative and supportive team environment.

**How to Apply**:
Pay: Up to ₹21,000.00 per month

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you located in Bengaluru, Karnataka? If yes, which area in Bengaluru do you reside in?

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 16/12/2024

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