
Customer Support Executive
3 days ago
We are hiring for Domestic and International Process (Voice, Chat and Blended) in Saltlake sector 5 in Kolkata, Experienced in Customer Support or Fresher both are welcome to apply.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Job Type**: Fresher
**Salary**: ₹11,500.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Morning shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91 8777364969
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