Customer Relations Officer

2 days ago


Ernakulam, India Vidyalai Full time

Vidyalai is an Ed-Tech startup which provides personalised learning solutions and educational products to students across the globe. We cater primarily to the secondary and higher education sector, which includes middle school, high school and college students. At Vidyalai, we have an extremely flat and entrepreneurial culture. We are one of the fastest growing startups in the country, with a global customer base consisting of users from more than 20 countries.

**Responsibilities**
- Represent our company’s product, starting with a deep and comprehensive understanding and following with consumer and market research to identify how our solutions meet needs
- Pitch the product to prospective customers through phone and drive conversions
- Meet weekly, monthly, and annual sales quotas through the successful implementation of sales strategies and tactics
- Build relationships with existing customers to ensure exceptional service
- Planning and organizing daily work schedule to manage existing customers and convert new leads
- The job is completely in-office and involves no travel.

*
- **Work timing : 1:00 PM to 10:00 PM**

**Skills and Qualifications**
- Excellent communication skills in English
- Strong interpersonal, problem-solving, presentation, and organizational skills
- Ability to balance persuasion with professionalism
- Leadership and involvement in college clubs, events, co-curricular activities will be a strong plus.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹300,000.00 - ₹360,000.00 per year

Schedule:

- US shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Is the compensation mentioned in line with your expectation?

Work Location: One location



  • Ernakulam, India FEROKE BOARDS LTD Full time

    We are looking for an experienced customer relationship Officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical...


  • Ernakulam, India ASHLY FURNITURE INDUSTRIES Full time

    Handle incoming walk-in customers, phone calls, appointments and messages. Address customer' needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. All Documentation works. Freshers/experienced may apply **Salary**:...


  • Ernakulam, India Mr. Light Total Tools Full time

    We are looking for a Female **C R E **personto undertake all receptionist and Tele/Online Responding at the desk of our main entrance. You will be the “face & off face” of the company for all Online & Offline customers and will be responsible for the first impression we make. **Responsibilities** - Greet and welcome guests always in pleasant manner. -...

  • Customer Relations

    1 week ago


    Ernakulam, India V4U JOBS HR CONSULTANTS Full time

    JOB TITLE CUSTOMER RELATIONS EXECUTIVE-FEMALE-ERNAKULAM-VALANJAMBALAM(JOB CODE-B011223) GENDER FEMALE EXPERIENCE REQUIRED MIN 1YR EXP SALARY NEGOTIABLE QUALIFICATION DEGREE V4U JOBS HR CONSULTANTS, ALUVA,COCHIN, CALL/WHATSAPP-9746457086/9745252022


  • Ernakulam, India Affable Management Services Full time

    **Customer Relations Officer, 1-3 yrs exp, Male, Kochi** Immediate Hiring !!! Job Title: Customer Relations Officer Experience Required: 1-3 yrs in customer support, Client handling Qualification: B.Tech/Diploma Civil/Interior Skills needed: Excellent English Communication Skills, need to handle international clients Gender: Male Age : Below 28 Job...


  • Ernakulam, India Milestone Career Planner Full time

    This is a full time tele calling work-from-office job for our client, a major media company. Process brief: - The client is a major media company in Kerala which has a mobile app as well. - They want to upgrade customers to a higher plan in the app. Also, they want to get customers to renew their subscription. - Coordination with the Team Leader to...


  • Ernakulam, India Talent Mind Consultancy Full time

    We are hiring Position: Customer Relation Executive Experience: 1-2 years Location: Ernakulam - Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes and to SHC standards of customer service - Ensure that a full understanding of the client's needs are obtained and used as a key driver to the matching of...


  • Ernakulam, India Willmount Resorts Full time

    To be the first point of customer contact for sales and bookings by developing relationships with existing and potential clients, so as to increase bookings across all Willmount Properties **Description** - The Reservation Executive handles requests from guests, companies and travel agents via phone or other platforms. - He/She makes sure booking...


  • Ernakulam, India MEDCITY INTERNATIONAL ACADEMY KOCHI Full time

    **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus - Yearly bonus **Language**: - English (preferred) Work Location: In person **Speak with the employer** +91 9562007733


  • Ernakulam, India Willmount Resorts Full time

    A Customer Relations Executive plays a crucial role in managing reservations and ensuring a smooth process for guests. Here are some key responsibilities and tasks associated with this role: - **Reservation Management**: - Input reservation details accurately into the booking system. - Ensure that all necessary information, such as guest preferences and...