Ciel/sel/26586: Fund Accounting

3 days ago

Mumbai, India CIEL HR Services Full time

**Job Description Senior fund Accountant/Dpty Manager/Manager**

**Location
- Bangalore/Mumbai**

**Work from office**

**5days working**

**Note - The below explanation to parameters are inclusive and not exhaustive**

**Operations**
- Act as the Primary reviewer and quality assurance of the deliverables produced by your

team.
- Ensure that all client deliverables are on time and meets the EisnerAmper quality

standard
- Ensure that controls and processes/procedures are adhered by the your team
- Resolve all issues and conflicts that hinder client delivery
- Follow up on the escalations from reportees and similarly escalate issues/concerns to

Manager/AVP on timely manner.
- Acts as a liaison between your team and CRM/Client.
- Work closely with the Manager/AVP and build towards becoming the immediate backup

for Manager
- To ensure 1:1 backup/cross training within team members
- To complete daily checklists, time sheets etc. and thus keep track of daily issues and

escalate the same to the Manager/AVP in a proactive manner.

**People Development**
- Mentor, encourage and ensure your team communicates/build rapport within, cross
- functional and across offices and thus create a work conducive global environment
- Coordinate within the team, cross-functionally and across offices to deliver highest

quality and thus keep the teams motivated and challenged at work.
- Groom your immediate one down to higher levels and create bench strength.
- Maintain high morale and integrity for self and team so that there is healthy work

relationship and contentment in your teams.

**End Customer Satisfaction/ CRM satisfaction**
- Keep the Client/CRM informed about the expected delay and the reasons thereof
- Quickly investigate the root cause of the problem and escalate accordingly.
- Ensure that all conditions of satisfaction for our Clients/CRM are achieved in full
- Facilitate frequent calls/meeting between team, Clients/CRM to set the expectations

right and clear any understanding gaps

Process efficiency - automation and special projects
- Know the GENEVA/Bookwp/QB usage for the clients you handle in your team. The

ratio of manual vs automated work involved for this fund.
- Help in setting directions and interface with our IT group to support strategic and

tactical functionality specific to our clients resulting in the reduction of pain points and

tasks that inhibit productivity, delivery and efficiency.
- Work and strive to implement automation ideas in your team which can result in FTE

and Cycle time save and thus bring about process improvement.
- Primary responsibility for ensuring that standardized tools, templates are used

efficiently.
- Primary responsibility for proactively adopting changes and improvements in process

and technology in your team.
- Actively involve and contribute to Special projects driven by Management and take

lead in completion of the same

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