Salesforce Marketing Support

5 days ago

Pune Maharashtra, India Fulcrum Digital Full time

**Who are we**

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.
- Support business requirements and deal with all the CRM needs of the client
- Provide customized solutions using the Salesforce platform
- **Should have a good understanding of Apex Classes, Apex Triggers, Visual force Pages, Lightning Framework, HTML, CSS, and JavaScript.**
- **Should have strong knowledge of the Salesforce Platform and including Sales and Service Cloud.**
- **Should have experience in automating existing workflows and processes using Apex & Visual force to build a robust platform.**
- **Should have experience in resolving user-reported issues or errors.**

**Requirements**:

- Self-motivation and a can-do attitude
- Post-graduate degree (Masters) in technical disciplines
- Solid communication skills and the ability to interact effectively with the customer
- Sound ability to analyze business needs, and experience of designing and implementing complex architectures
- Excellent knowledge of the Salesforce (3+ years of experience)
- Excellent knowledge of data modelling; specifically, knowledge of Data Relationships and Contact Builder in Salesforce Marketing Cloud is required.
- Excellent knowledge of SQL Query in Salesforce.
- Excellent knowledge of AMPScript.
- Excellent knowledge of Marketing Cloud APIs (Journey event API, REST/SOAP API, Web recommendation API)
- Good knowledge of integration methodologies between SFDC and SFMC
- Good knowledge of HTML5, CSS3 and the main Javascript frameworks (JQuery, Bootstrap, Vue JS, AngularJS, ReactJS, etc.)
- Knowledge of the Salesforce platform is considered an advantage.
- Knowledge of Java and GIT is considered an advantage
- Account and business units set up
- Automation Studio, Journey set up and deployment, Journey Builder, Campaigns, Tracking and Reporting, ,
- Engage with business stakeholders to understand required capabilities, integrating business knowledge with technical
- solutions for the Salesforce implementation.
- Work with Data Extensions and subscriber DE.
- Test Marketing Automations with dynamic content and multiple user paths.
- Design, optimize, and execute campaigns using strategies such as A/B Testing, throttled sending, etc.
- Proactively identify and resolve problems including client data feed issues.
- Knowledge about how data is managed between core salesforce.

Job Opening ID

RRF_4794

Job Type

Permanent

Industry

IT Services

Date Opened

17/12/2024

City

Pune City

Province

Maharashtra

Country

India

Postal Code

411057

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