Telecalling Executive
6 days ago
**Job Overview**:
We are looking for a proactive and energetic Telecaller to join our team in our Education Division. Your primary role will involve making outbound calls to potential Colleges or University TPOs, Students promoting our products/services, and handling inquiries. If you have excellent communication skills and enjoy people interaction, this role is for you.
**Key Responsibilities**:
- **Outbound & Inbound Calling**: Make calls to potential TPOs, students to introduce products/services, and generate leads.
- **Customer Interaction**: Answer inbound calls, address queries, and resolve issues.
- **Lead Qualification**: Identify prospects and qualify leads based on predefined criteria.
- **Appointment Setting**: Schedule follow-up or counselling of students.
- **Data Entry & Reporting**: Maintain accurate records in the CRM and provide regular reports.
**Skills & Qualifications**:
- Excellent communication and phone etiquette.
- Persuasive and goal-oriented with a focus on customer satisfaction.
- Basic proficiency in Microsoft Office.
- Prior experience in telecalling or customer service is a plus.
- High school diploma or equivalent.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
Application Deadline: 22/11/2024
Expected Start Date: 18/11/2024
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