Project Coordinator

1 week ago

Bengaluru Karnataka, India SH Square Consultants Full time

Role - Project Coordinator(PMO)
- Experience - 4+yrs
- Mode - Hybrid
- Location - Bangalore & Pune

**Requirements**
- Intake Specialist
- Channel owner and first point of contact for routine requests submitted to GB Strategy, Product
- Innovation, Client Analytics, and/or Global IT. Requests include
- Requests for new IT work/projects. Employees across AJG may request IT work via GB’s Intake
- Form or the Corporate channel, Gallagher Launchpad.
- Requests for ad hoc reporting - typically to support Client Services.
- Requests for Client Analytics to support an existing GB Client’s account.
- Requests from GB Strategy, Product Innovation, Client Analytics, and Global IT Leads to fill a new/open position. Staffing Approval requests are submitted via GB’s Staffing Request Form.
- Survey responses (details vary by survey).
- Re-route urgent requests to the correct channel. For example, Defects and Work Orders should not be reported via the Intake Channel. However, if an end user requires help logging a defect, this role would provide assistance/training to the end user.
- Upon receipt of a new request
- Review the request for completeness. If necessary, follow-up with the sender to fill in missing or clarify ambiguous requests.
- Requires a person with very strong writing skills, edit requests for clarity.
- Enter the request into the appropriate repository.
- In some cases, a notification should be issued to the next person in the request process.
- Review new requests with Management on a weekly basis. This is an opportunity to make
- improvements to the request process, identify areas where additional information or clarity are needed
- on a new request, or to identify requests that are invalid and must be sent back to requestor for significant revisions.
- Update repositories as changes to existing requests are identified.
- For the new/open position repository, conduct weekly reviews of open items and follow-up on items needing clarification or improvements.
- On rare occasions when a request is closed with no action by the Area Lead, notify the requestor and provide action steps if they would like to attempt to re-submit a new, improved request.
- Create and distribute periodic reports on open requests.
- Create and distribute a weekly staffing report for use by the GB CIO and GB CFO to review requests for staffing approvals. Update the staffing repository with the outcome of their approval decisions. Follow-up with requestors whose requests require modification/clarification.
- Create and distribute a weekly report of new IT, ad hoc, and Client Analytics requests.
- Create and distribute a monthly report of survey results (reports and recipients vary by survey).

Interested can call or whastapp

Nishi Singh

7905661467

**Salary**: ₹600,000.00 - ₹800,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 4 years (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91
7905661467

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