Voice Coach

**Key Skills**: **Communication Skills**: Voice and Accent Training / Soft skill / Behavioural Training Delivery, Excellent communication skills, Excellent Facilitation/training skills **Skills**: Coaching and Feedback **Skills**: Proficient in MS Excel **Skills**: Content Development **Skills**: Instructional Design Skills (a good-to-have...

**Communication Coach**: - Job Req ID: 40729 - Posting Date: 12 Dec 2024 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The role holder will be responsible for evaluating agents in a calling/chat profile to ensure...

**Responsibilities**: - Establish and maintain professional credibility using excellent verbal and written communication, training presentation, and facilitation skills - Provide communication, soft skills, voice and accent training to NHT batches & on floor associates - Manage projects to achieve business objectives in a timely and accurate manner. - Use...

As a Quality Analyst in BPO/BPM (Chat, Email & Voice Process), your role involves monitoring and evaluating customer interactions to ensure quality and compliance. You will provide feedback and coaching to agents to enhance their performance. Conducting audits, calibrations, and root cause analysis (RCA) will be part of your responsibilities. It is crucial...

In these roles you will be responsible for Responsibilities Deliver monthly Language Voice and Accent classroom virtual training support business through daily call monitoring and floor activity by working closing with the team and business requestors Reporting and tracking training effectiveness Interviewing new hires Regular and continuous touch...

**Designation - BPO Trainer** Responsible for training new hires and existing employees in **voice-based communication,** enhancing their language proficiency, customer handling skills, and overall performance. **Key Responsibilities**: - Conduct training sessions focusing on voice modulation, accent neutralization, and customer interaction skills. -...

Position Type Full time Type Of Hire Experienced relevant combo of work and education Education Desired General Equivalency Diploma Travel Percentage 0 BPO International Voice Hiring Support Process - 24 7 Rotational Shift Are you curious motivated and forward-thinking At FIS you ll have the opportunity to work on some of the most...

Company Description WNS Holdings Limited NYSE WNS is a global Business Process Management BPM leader WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals including Banking and Financial Services Consulting and Professional Services Healthcare Insurance ...

Minimum 0 to 3 years’ experience in international voice process B.Com/BBA/MBA degree in Marketing/Sales or a related field Maximum Age limit is 30 years Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization Strong business sense and industry expertise Excellent mentoring, coaching, and...

Job Summary We are looking for an experienced and detail-oriented Sales Trainer Performance coach to boost sales team performance The ideal candidate will have a strong background in Training along with previous experience in Sales and sales techniques The focus is to enhance the sales team s effectiveness through structured training real-time coaching ...