
Social Media Customer Executive
13 hours ago
**Job Summary**:
We are seeking a highly motivated and sales-driven individual to join our team as an E-commerce Social Media Customer Executive. As an onsite worker, you will be responsible for chatting with customers, supporting their purchases, and providing exceptional customer service.
**Key Responsibilities**:
- Respond to customer inquiries and provide product information via chat.
- Support customers in making purchases and address any concerns.
- Upsell and cross-sell products to increase sales revenue.
- Provide replacement support and resolve customer complaints.
- Meet sales targets and performance metrics.
**Requirements**:
- Excellent communication and interpersonal skills.
- Proficient in English language (written and spoken).
- Ability to work at office environment.
- Strong sales and customer service skills.
- Familiarity with e-commerce platforms and social media.
**Working Hours**:
- Day shift: 8:30 am - 5:30 pm
- Night shift: 5:30 pm - 2:30 am
**Salary**:
- ₹10,000 - ₹13,000 per month
**Benefits**:
- Opportunity to work with a dynamic and growing e-commerce company.
- Flexible office work arrangement.
- Performance-based incentives and bonuses.
**Job Types**: Full-time, Fresher
Pay: ₹10,000.00 - ₹13,000.00 per month
**Benefits**:
- Leave encashment
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (required)
- Arabic (preferred)
**Location**:
- Kozhikode, Kerala (preferred)
Shift availability:
- Night Shift (required)
Work Location: In person
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