Non Voice Process

1 week ago

Mahatma Gandhi Road Bengaluru Karnataka, India Talinkd Solutions Full time

Fresh Graduates and Career Come-backs are eligible to apply
- Excellent written and spoken English
- Experience is Sales is good to have.
- Good to have some experience handling UK & US customers

**Working Hours -** 9 hours shift with 1 hour break

**Morning Shift -** 08:00 AM to 05:00 PM

**Day Shift -** 11:00 AM to 08:00 PM

**Night Shift -** 08:00 PM to 05:00 AM

**Working days -** 5 days a week of the 7 days in the week

**Offered CTC -** Rs.3.25 LPA Fixed + Performance Bonus + Shift Allowances _(As Applicable)_

**Responsibilities**
- First point of contact for our professionals & customers
- Be a product expert, assisting new and existing professionals with any queries that they may have
- Ability to handle unresolved questions from customers
- To ensure satisfactory resolution of various issues
- Ensuring high service delivery & customer satisfaction levels
- Required Skills and Experience (add desirable skills if necessary)
- Strong in spoken & written English, with a clear and confident communication style
- Problem-solving skills
- Good knowledge about using a laptop/computer with above-average typing skills.
- Exceptional attention to detail
- Experience in an International process
- Driven & motivated with a great work ethic
- An eagerness to learn and progress within the company
- Self-starter

**Perks and Benefits**
- Healthcare Insurance
- 40 paid days off per year
- Individual Learning Budget
- Corporate Gym Pass
- Monthly office lunch
- Fully stocked snack corner
- Quarterly Team Outings

**Job Types**: Full-time, Permanent

Pay: From ₹325,000.00 per year

**Benefits**:

- Commuter assistance
- Flexible schedule
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Performance bonus

Work Location: In person

Expected Start Date: 15/02/2025

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