Car Valet/driver

A Valet Driver is responsible for the safe and efficient parking and retrieval of vehicles in a variety of settings, such as hotels, restaurants, event venues, and parking garages. Their role is customer-focused and involves providing excellent service, ensuring the safety of vehicles, and maintaining a clean and organized parking area.

**1. Vehicle Parking and Retrieval**:

- Greet guests upon arrival and offer assistance in parking their vehicles.
- Park vehicles in designated areas or assigned spaces, ensuring proper placement to maximize parking efficiency.
- Retrieve vehicles promptly when guests are ready to depart, ensuring the vehicle is delivered in a timely and safe manner.

**2. Customer Service**:

- Provide exceptional service by addressing guest inquiries in a polite, courteous, and professional manner.
- Assist guests with their luggage or other needs, as necessary.
- Ensure all guests feel welcome and valued, providing a positive and friendly first impression of the establishment.
- Handle guest complaints or concerns regarding parking and vehicle safety and escalate issues when necessary.

**3. Vehicle Care and Safety**:

- Drive vehicles carefully and responsibly, ensuring the safety of the car, guests, and other individuals in the parking area.
- Perform a quick inspection of the vehicle upon arrival and departure, documenting any visible damages to ensure proper handling.
- Ensure that vehicles are securely locked and that keys are safely stored.
- Report any vehicle damage or accidents to the supervisor immediately.

**4. Maintaining a Clean and Organized Parking Area**:

- Keep the valet parking area clean, organized, and free of obstacles.
- Ensure that parking areas are well-lit and free of debris, especially during evening or night shifts.
- Check that parking spaces are appropriately marked and easily accessible for guests.

**5. Parking Lot Organization**:

- Assist in managing the flow of vehicles in the parking area to ensure efficient use of space and minimize waiting times for guests.
- Monitor the parking area for any vehicles that may need attention (e.g., blocked vehicles, low tire pressure, etc.).
- Ensure that the parking lot layout is followed to avoid congestion and maintain a smooth operation.

**6. Handling Payment and Valet Tickets (if applicable)**:

- Issue valet tickets to guests, clearly explaining the process for vehicle retrieval.
- Handle payments for valet services, including cash, credit, or other payment methods.
- Ensure proper documentation of payments and tips for reporting purposes.

**7. Time Management**:

- Ensure prompt and efficient service by parking and retrieving vehicles as quickly as possible without compromising safety.
- Maintain punctuality, especially during peak hours, to ensure guests are not kept waiting unnecessarily.
- Manage multiple vehicle requests during busy times while maintaining focus on customer service.

**8. Maintaining Professionalism**:

- Maintain a professional appearance, including a neat uniform and appropriate grooming standards.
- Exhibit excellent communication skills and be respectful when interacting with guests and colleagues.
- Represent the company’s values and standards in every interaction with guests.

**9. Assisting with Special Requests**:

- Provide assistance with luggage, opening doors, or other guest needs as required.
- Coordinate with hotel, restaurant, or event staff to ensure smooth transitions for guests, including transportation arrangements if needed.

**10. Reporting and Communication**:

- Communicate vehicle retrieval and parking instructions to other valet team members to ensure smooth service.
- Report any accidents, damages, or vehicle issues to the supervisor immediately.
- Follow up on special instructions or requests provided by guests regarding their vehicles.

**Key Skills and Qualifications**:

- **Driving Skills**: Must have a valid driver's license with a clean driving record.
- **Customer Service**: Strong interpersonal and communication skills to interact with guests in a friendly, professional manner.
- **Attention to Detail**: Ability to accurately assess vehicles for damage and report issues.
- **Time Management**: Efficient in handling multiple tasks in a fast-paced environment.
- **Physical Stamina**: Ability to walk, stand, and lift luggage when necessary.
- **Knowledge of Parking Operations**: Familiarity with parking lot layouts, traffic flow, and safety protocols.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹17,000.00 per month

**Benefits**:

- Food provided
- Paid time off

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person