Csr - Customer Service Representative/sales

1 week ago


Abhyankar Nagar Nagpur Maharashtra, India ImmverseAI Full time

**Job Title**: Customer Support - Sales
**Location**: Nagpur

**Job Type**: Full-time

**About the Role**:
We are looking for a motivated and customer-focused individual to join our team as a **Customer Support - Sales Executive**. In this role, you will handle customer inquiries, resolve issues, and promote our products/services to generate sales. Your ability to communicate effectively and build relationships with customers will play a crucial role in achieving customer satisfaction and driving revenue.

**Key Responsibilities**:

- Understand customer needs and offer relevant product or service solutions.
- Convert customer interactions into sales opportunities.
- Follow up with leads and maintain accurate records of interactions using CRM tools.
- Collaborate with sales and marketing teams to improve customer acquisition and retention.
- Achieve daily/weekly/monthly sales targets.

**Requirements**:

- Proven experience in customer support or sales (preferably in a similar role).
- Excellent verbal and written communication skills.
- Strong problem-solving skills and a customer-first attitude.
- Ability to multitask, prioritize, and manage time effectively.
- Familiarity with CRM systems and sales tools is a plus.

**Preferred Qualifications**:

- Experience in a fast-paced, customer-centric environment.
- Fluency in [English / regional languages, if applicable].

**Perks**:

- Competitive salary and performance-based incentives.
- Growth opportunities within the company.
- Friendly and collaborative work environment.

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

Expected Start Date: 06/06/2025



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