Patient Counselor
2 weeks ago
Join our Team as a Patient Counsellor at Evoke
Location: Lajpat Nagar, Delhi
About Evoke: Evoke is a new-age provider of innovative hair & skin health solutions dedicated to helping individuals achieve confidence and satisfaction through advanced treatments and personalized care.
Qualifications:
- Bachelor's degree in a relevant field or equivalent experience.
- Minimum 2-3 years of experience in a patient-facing role, preferably within the healthcare or aesthetics industry.
- Understanding of dermatology and aesthetics, particularly hair loss causes, hair treatment procedures (like PRP, GFC etc) and transplant procedures will be an added advantage.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with patients.
- Active listening skills and a genuine desire to understand patient needs and goals.
- Excellent presentation skills and the ability to explain complex medical information clearly and concisely.
**Responsibilities**:
- Patient Consultations: Conduct initial consultations with potential patients, thoroughly evaluating their hair loss concerns, medical history, and suitability for hair transplant procedures.
- Treatment Education: Educate patients on the various hair transplant techniques offered at Evoke, clearly explaining the process, benefits, and potential risks involved.
- Treatment Planning: Assist patients in selecting the most appropriate hair transplant approach based on their needs and goals.
- Financial Guidance: Provide detailed information about the costs associated with hair transplant procedures and the available financing options.
- Patient Advocacy: Build trust and rapport with patients, addressing their concerns and ensuring a positive and informative experience throughout the consultation process.
- Post-Consultation Follow-Up: Schedule follow-up appointments, answer patient questions, and address any post-consultation concerns.
- Maintain Patient Records: Document patient consultations, treatment plans, and communication clearly and organized.
Why Join Evoke?
- Opportunity to work with a dynamic team at the forefront of hair health innovation.
- Access to state-of-the-art facilities and cutting-edge technology.
- Competitive compensation package and benefits.
- Professional growth and development opportunities in a thriving industry.
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹55,000.00 per month
Schedule:
- Day shift
- Fixed shift
Work Location: In person
Expected Start Date: 01/05/2025
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