Customer Care Executive

2 weeks ago


Delhi, India VISHESH WEBCOM PRIVATE LIMITED Full time

**_Please read through the terms & conditions carefully before applying**_**

Urgent Requirement for **Customer Care Executive **at our branch office located at #257, First Floor, DLF South Court Mall, Saket.

Please note these position is **open for both**

**Responsibilities and Duties**
1. Manage day to day Admin related activities.
2. Attending the incoming calls and passing on the required information to the concerned.
3. Booking & Confirming the appointments.
4. Taking feedback from the clients post the appointments.
5. Maintaining a regular database of the clients and keeping in touch with them regularly.
6. Ad posting & Market Research.
7. Maintaining Travel itineraries of the CEO.
8. Coordinating video & tele conferences.
9. Generating leads through various mediums.
10. Converting the leads arrived from various sources.
11. Cold calling is also involved.

**Required Experience and Qualifications**
1. Proficiency in MS Word, Excel and other Office Tools.
2. Well versed with Google search.
3. Proficiency in handling EPABX Systems.
5. Extraordinary Typing Speed and Shorthand will be preferred.
6. Working Days: 6 days a week inclusive of Saturday & Sunday. One weekly off..
7. Working Hours: 9.30 am to 6.30 pm.

**Job Types**: Full-time, Fresher

**Salary**: ₹13,000.00 - ₹18,500.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



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