Food&beverages Waiter/waitress

2 days ago

Kochi HO Kochi Kerala, India Malabar escapes Full time

ensuring a positive dining experience for guests. This includes greeting and seating customers, taking orders, serving food and drinks, checking in with customers during their meal, and handling payments. They also need strong communication skills, a friendly demeanor, and the ability to multitask. Key Responsibilities: Greeting and Seating Guests: Welcoming customers and guiding them to their assigned tables. Taking Orders: Accurately recording food and beverage orders from customers. Serving Food and Drinks: Delivering orders promptly and ensuring they match the customer's request. Checking In with Guests: Providing attentive service and addressing any concerns or requests. Handling Payments: Processing bills and collecting payment from customers. Maintaining a Clean and Organized Dining Area: Ensuring tables are set and ready for service, and removing used items. Communicating Effectively: Communicating orders to the kitchen and relaying customer questions to the appropriate staff. Upselling: Offering recommendations for appetizers, desserts, or drinks to increase sales. Ensuring Food Safety: Following hygiene and sanitation guidelines to ensure food safety. Required Skills: Excellent Communication Skills: Being able to communicate effectively with guests and staff. Friendly and Attentive Demeanor: Creating a positive and welcoming atmosphere for guests. Multitasking and Organizational Skills: Managing multiple tables and tasks simultaneously. Knowledge of the Menu: Being able to answer questions about the menu and make recommendations. Customer Service Skills: Providing excellent service and addressing any issues promptly. Flexibility: Being able to work shifts, including evenings, weekends, and holidays. Basic Math Skills: Calculating and processing payments accurately.
- Male & Female can apply.
- Minimum one year Experience in Hotel Restaurants.

**Job Types**: Full-time, Permanent

Pay: From ₹16,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off

**Education**:

- Secondary(10th Pass) (required)

**Experience**:

- Restaurant: 1 year (required)
- Hotel: 1 year (required)

**Language**:

- English, malayalam, Hindi (required)

Work Location: In person

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