Customer Service Associate
1 day ago
**Key Responsibilities and Accountabilities**:
**Functional & Operational**
- Complete the logs specified by the process.
- Ensure adherence to time schedules.
- Be available for all briefings and updates.
- Be aware of and comply with any client / process / product updates.
- Share the day's performance with the TL and colleagues
- Refer to central information database to handle queries.
- Go through the database regularly to check of any updates.
- Address any problems/ grievances with the TL/ TC/ TM that may have a bearing on productivity or efficiency.
- Maintain high customer satisfaction rating as per the feedback taken by various agencies/ authorities.
- Take steps to improve on performance based on coaching
Pay: ₹10,500.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Bengali (preferred)
- Odia (preferred)
Work Location: In person
**Speak with the employer**
+91 9078896555
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