L3 - Training Support (Ebu)

3 days ago

Akurdi Pune Maharashtra, India Bajaj Auto Full time

**Experience**: 3 - 8 Years

**Location**: AkurdiMaharashtra

**Nature of Job**: After-Sales

**Job role**: Product & Field Support

**Job Title**:
**Mgr/Asst Mgr - Training Support**

**Level**:
**L3**

**Function**:
**Operations - EBU**

**Department (Sub-function)**

**NA**
- ** JOB PURPOSE**

**Responsibility for identification of training gaps/needs of the service field team, design & implemenation of training programmes**
- **
INTERACTION WITH STAKEHOLDERS**

**Internal**

**External**

**Direct**

**Export BU>Marketing,Business Planning & NMD, Export BU>Operations, Export BU>Sales(Africa/SAME/LATAM/ASEAN)**

**Dealership, Distributors**

**Indirect**

**Export BU>Operations**

**Tech companies**
- ** JOB REQUIREMENTS**

Educational Qualifications

**Essential: Engg
- Mech || Automobile Mechanic**
Preferred Institution: NIT & Equivalent
Desired Qualification: Engg
- Mech||Automobile Engineering
Engg
- Production and Industrial||Industrial Design

**Work Exp**

**Min: 3**

**Max:8**

**Industry Specification**

**Automobile**

**Addnl Requirements**

**Age**

**Min: 23**

**Max: 32**

**Need for travel**

**0**
- ** KEY COMPETENCIES**

**Technical/Functional**

**1. Relevant industry experience in similar role**
2. Strong work ethic.
3. Thinks creatively and drives innovation.
4. Strong Analytical and Problem-solving ability

**Behavioural**

**L3 - ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations**

**5. KEY RESPONSIBILITIES
**1. Responsible for Capability Enhancement of Service Team**
2. Co-ordinating with field for Training requirements
3. Develop and upgrade Training Literatures and Modules for 3W & 4W
- 4. Preparation of training material, contents and Training notes
5. Drive and develop “Master Mech” property and World Master Mech across countries:

- 6. Develop and publish distance learning modules (LMS) for 3W & 4W
- 7. Enhance failure capture mechanism through FCR App:

- 8. Plan Training calendar based on Gaps and communicate to field
- 9. Administrative handling of training centre.
- 10. Planning and activation of new training programs as per requirement
- 11. Inter departmental and intra departmental co-ordination
The above list is not exhaustive and could evolve with changing needs & priorities of the company

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