Process Trainer

1 week ago

Mohali, India Serenity Brokerage Inc. Full time

**Job Location : MOHALI**

**We are an American based logistics company with over 15 years of logistics experience. We are hiring experienced freight brokers with very competitive pay and commission. With our top leading technology, we provide best customer services to our clients and providing best customer service to our clients as well as keeping good environment in office is our goal.**
- **Requirements & Responsibilities**:_
- Minimum 2 years of verifiable experience as a Freight Broker and 1 year as a Trainer or Sales Manager
- Able to provide No objection certificate (NOC) from previous company.
- Must be able to build customer relationships, previous relationships desirable.
- Must have the ability to perform multiple tasks at once.
- Prioritize all available freight to cover all available customer loads efficiently and effectively.
- Training freight brokers for maintaining clients, generating leads, acquiring new customers and developing a sales pipeline through prospecting, cold calling etc.
- Helping brokers in Providing customers with shipping quotes.
- Track all booked loads from the point the transportation provider is contracted through the final delivery of the load.
- Collect, document, and disseminate accurate information to/from transportation providers, drivers, and internal departments. Send rate confirmations to carriers that document all requirements and verify receipt.
- Manage transportation provider issues and resolve transportation provider operational problems, including incidental accessorial charges and accounting discrepancies.
- Communicate new transportation provider opportunities to Customer Sales and Operations.
- Identify and communicate ways the company can continuously improve its operations.

Skills/Abilities:

- **Excellent verbal and written communication, negotiation, and problem-solving skills. ** Ability to manage and multi-task in a stressful and fast-paced environment. **Self-motivated and strong work ethic.**:

- Ability to utilize data to make informed decisions.Teamwork skills.
- Goal-oriented mindset.

**Job Types**: Full-time, Regular / Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Evening shift
- Night shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How many years of Drayage experience do you have?
- How many years of American/ Canadian Freight Brokerage experience do you have?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- OTR or Drayage: 2 years (required)
- American / Canadian freight brokerage: 2 years (required)

**Language**:

- English (required)

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