IT Helpdesk Associate
2 days ago
Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.
***Immediate Joiners Preferred**
**As our IT Helpdesk Associate, you will be required to**:
- Provide Tier 1 and II level support for laptops, desktops, cell phones, and other technical equipment in a professional and timely manner
- Support On-Premise and fully remote users
- Respond to help desk tickets and efficiently prioritize proper responses to solve technology-related issues to meet service level agreements (SLA)
- Install, configure, and update software and operating systems on workstations and devices
- Configure and troubleshoot computer, network, and software issues
- Provide computer training for new hires
- Participate in reoccurring status meetings with the Envoy Global helpdesk team
- Write and update internal documentation as well as user training manuals
- Maintain inventory of all equipment, software, and licenses
- **1 - 3 years IT helpdesk experience**, specifically in a **Microsoft Windows environment**:
- Intermediate working knowledge of Active Directory and Azure Active Directory
- **CompTIA A+, or Microsoft certifications**:
- Working knowledge of DNS, DHCP, TCP/IP, VPN
- Excellent communication skills as well as maintaining a customer-oriented focus
- Associate's Degree in Computer Science/Engineering/related field
-
Associate- IT Helpdesk
3 days ago
Hyderabad, India The Hackett Group Full time*Job Description * The Senior Associate provides guidance and assistance in maintenance of the computer desktop settings by analyzing requirements, resolving problems, installing hardware and software solutions, supporting the internal IT Helpdesk etc. The Senior Associate is responsible for managing the internal support of the company's Laptops, PCs,...
-
Helpdesk Executive
1 week ago
Hyderabad, Telangana, India Jones Lang LaSalle Full timeJLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong...
-
Global Procurement Helpdesk Sr Associate
4 weeks ago
Hyderabad, India Pepsico Full timeOverview The Senior Helpdesk Agent plays a key role in overseeing the ticket resolution process, handling more complex procurement issues, and acting as a mentor for junior team members. This role requires a deep understanding of procurement workflows, advanced troubleshooting skills, and strong coordination with technical teams and third-party vendors....
-
Helpdesk Representative
2 days ago
Hyderabad, Telangana, India NCR Atleos Full timeAbout NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Summary/Scope of the role/product domain: NCR is an entrusted and leading MSP...
-
Associate Manager
3 weeks ago
Hyderabad, India PepsiCo Full timeJob Description Overview The Senior Helpdesk Agent plays a key role in overseeing the ticket resolution process, handling more complex procurement issues, and acting as a mentor for junior team members. This role requires a deep understanding of procurement workflows, advanced troubleshooting skills, and strong coordination with technical teams and...
-
Technical Associate – It Support
2 weeks ago
Hyderabad, Telangana, India GENPACT Full timeReady to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and...
-
Desktop Support Associate Technician
2 days ago
Hyderabad, India TTEC Full timeDesktop Support Associate Technician Description - External **Roles and Responsibilities**: - Provide tier 1 support, analysis and resolution planning for detected issues and seeks appropriate resolution of issues. (Desktop & Laptop, Application, Network, & Server Platform troubleshooting) - Responsible for receiving / logging calls from customers as per...
-
Junior Associate
5 days ago
Hyderabad, Telangana, India Prove It Catalysts Full time ₹ 2,50,000 - ₹ 5,00,000 per yearOverview :We are seeking bright, enthusiastic female fresh graduates to join our team as a Junior Associate. This role is perfect for an individual who is highly proactive, thrives in a collaborative environment, and is eager to contribute fresh perspectives. If you are a fast learner, love assisting a team, and are ready to think outside the box, we want to...
-
IT Associate
1 week ago
Hyderabad, Telangana, India invenioLSI Full time**About invenioLSI** The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today’s business. We know how to navigate the extraordinary...
-
Associate (SAP Bw Trained)
3 days ago
Hyderabad, India Achala IT solutions Full time**Requirements**: - **Percentages**_: Above 70% in all academics - **Location**_**: Hyderabad - **Role**_: Associate - **Package**_: As per market standards - **Agreement**_**: - **1 Year **Salary**: From ₹250,000.00 per year Schedule: - Day shift Ability to commute/relocate: - Hyderabad, Rangareddy - 500081, Telangana: Reliably commute or planning...