Executive - Kyc & Inbound

18 hours ago


Chennai, India Ascendz HR Solutions Full time

We are looking for KYC verification Executive for a leading Bank at Chennai.

Job Profile:

- Handle Video calls in an efficient manner and ensure customer delight through exceptional service
- Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc
- Verify customer’s KYC documents on a real-time basis
- You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers
- Should be a team player and flexible with work patterns
- To ensure personalized service & end-to-end resolution is offered to customers calling at this channel
- Cross-sell : Provide information related to products, new offers and services at IndusInd Bank
- Maintain and adhere to compliance guidelines
- Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel
- Capture problem indicators, highlight and suggest improvements
- Adherence to monthly performance parameters

Work Timings: Shifts (Starting 7 am), Open to work in shifts / rotational offs
Languages Required: English + Hindi ( For voice compulsory). Any other Regional language.

**Salary**: ₹250,000.00 - ₹380,000.00 per year

Schedule:

- Day shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- KYC Verification: 1 year (required)

**Speak with the employer**
+91 9884660609


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