
Tele Caller
6 days ago
**Skills**:
- Fluency in Hindi
- Fluency Malayalam
- Fresher/experience area also eligible.
**Role and responsibilities**:
- Handle customer calls, resolve their queries, and provide excellent service.
- Process insurance claims, answer questions about policies, and address concerns.
- Maintain accurate records of all interactions with customers using CRM software.
- Identify opportunities to upsell/cross-sell relevant products or services based on customer needs.
- Escalate complex issues to senior team members when necessary.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹18,000.00 per month
**Experience**:
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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