Customer Service Officer

**Job Purpose: -** - Responsible for handling customer complaints escalated to the MD/Senior Management/Principal Nodal Officer / Grievance Redressal Officer. - Review of customer complaints and provide suitable resolution/response within stipulated guidelines. - Liaise with various functional units in the Bank and ensure complete resolution within...

**Job Description (Asso/AVP)** **Job Title**: **Corporate Bank, Institutional Cash Management and Trade Finance Financial Institutions -** **Customer Service Manager / Officer (depends on the experience)** **Details of the Division and Team** Our global suite of Cash Management and Trade Finance services offers a wide range of solutions to meet clients'...

**Profile**: Customer Service Officer care Calls (After sales services) **Salary**: upto 3.00LPA **Key Responsibilities**: - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a...

Job ID:37803 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Regular - Prioritise, plan and complete client service delivery tasks in line with global and local business requirements. Includes liaising with clients, dealing with queries ad proactively resolving service issues within agreed...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

Jobs assigned has to be followed and real time updates to BDs/Clients. - Daily sending reports to BDs - Making challans and Bills - Bill submission, scanning acknowledge copies and uploading on SAP - Courier bills received has to be tally with SAP data and bill the client accordingly. - MIS reports to be generated. **Technical Skills**: MS Office -Advance...

Job ID:38457 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Fixed Term **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in...

Job ID:41400 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Regular **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in...

Role : Customer Service Officer Requirement ; Minimum Fresher to 1years of experience is required into Customer Service or Inbound Shifts Between ; For Female 8.00 am to 8 pm and Male 24*7 Shifts Location ;Turbhe Navi Mumbai Age Criteria ; 18 to 35 years Shift Week Offs ; Rotational any one Round of Interview: - HR, Ops, Versant, Typing, Pyschometric,...